Medical Assistant (Site Specific Clinic Float)

Responsibilities

• Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
• Replenishes medication following the ARC refill protocols.
• Accurately and completely rooms patients, takes and documents vital signs, prepares patients for provider exam.
• Fulfills clinic protocols and directions given by nursing team leader or supervisor.
• Performs diagnostic testing including but not limited to EKGs, audiograms, tympanograms, spirometry, and visual screenings with reporting and documentation as appropriate.
• Maintains inventory of medical and/or office supplies and equipment, ensuring units and/or rooms are properly stocked and supplies are current and not expired.
• Reviews both Provider refill in basket and assists with daily medication refill request using the ARC refill protocol.
• Reviews EPIC triage call in basket for any callbacks.
• Cleans patient rooms as needed, including proper handling of dirty laundry.
• Ensures laundry cart is stocked with fresh linens on a daily basis.
• May assist providers with sigmoidoscopy exams and cardiac stress testing by setting up equipment, assisting with patient preparation, and cleaning and storing equipment after exam.
• Reports and documents appropriately.
• Maintains equipment (autoclaves, sterilizes, washes speculums, checks expiration dates, etc.).
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
• Works holiday shift(s) as required by Company policy.
• Staff Medical Assistant: Provides patients with educational materials as directed.
• Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing.
• Reviews result note in basket and calls / informs patients of normal lab results.
• Reviews provider instructions regarding abnormal results.

Qualifications

• Staff Medical Assistant: Required High school diploma or equivalent.
• Required to meet one of the following: Medical Assistant experience, CNA/EMT/PCT (or other comparable experience) providing direct patient care, beyond Activities of Daily Living, including experience taking manual vitals and giving medications and/or injections, Graduate of a medical assistant program.
• Paid Six (6) months or more experience as a Medical Assistant.
• Knowledge of medical terminology.
• Excellent organizational skills.
• Excellent phone listening skills.
• Ability to multi-task in a fast-paced environment and manage competing priorities.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal & problem solving skills.
• Ability to work in a team environment.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Ability to engage others, listen and adapt response to meet others’ needs.
• Ability to align own actions with those of other team members committed to common goals.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Ability to manage competing priorities.
• Ability to perform job duties in a professional manner at all times.
• Ability to understand, recall, and communicate, factual information.
• Ability to understand, recall, and apply oral and/or written instructions or other information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to apply common sense in performing job.
• Medical Assistant certification preferred.
• Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card or within 60 days of hire required.

Work Schedule

Monday - Friday - 8:00am - 5:00pm