Medical Assistant (Float)

Upperline Health is the nation’s largest provider group dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of transforming specialty care, Upperline Health is a pioneer in bringing value-based care models into specialty care. Upperline delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. Providers coordinate patients’ care among a team of specialists—physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers—for integrated treatment that addresses patients’ immediate and long-term health needs.

About the role

Upperline Health is seeking an energetic, compassionate, and driven Float Medical Assistant to assist physicians in delivering complex health services in the clinic setting. This person will cover the Apopka, Orange City, and Oviedo areas as needed and will be responsible for supporting the physician with a range of clinical and administrative tasks. Responsibilities will be varied, and candidates must be flexible problem solvers and collaborative team players who are eager to learn as well as tackle problems. Ideal candidates will have podiatry or orthopedic experience and x-ray experience.

Responsibilities

• Place patients in exam rooms, ensuring that they are ready and comfortable for their appointment with the physician
• Complete exam intake, including but not limited to, reviewing the patient's medical history, social history, surgical history, and the history of present illness
• Ensure accurate charting for the physician
• Provide patient care under the direction of a podiatric physician including taking and developing x-rays and assisting in the exam room as required
• Perform daily administrative tasks such as stocking all exam rooms and disposing of exam room trash
• Clean and sterilize exam and x-ray rooms both after each patient visit and at the end of each day
• Sterilize instruments daily
• Satisfy and document appropriately required quality measures and audits
• Travel to surrounding area clinics to provide support if needed
• Support the connection of patients to the extended care team of Nurse Practitioners and Care Navigators, where and when needed

Requirements

• Previous experience as a Medical Assistant; MA Certification is a plus
• Podiatry or Orthopedic clinic experience preferred
• X-ray experience is a plus
• Excellent computer skills and strong knowledge of medical terminology
• Previous experience working in an EMR—preferably athenahealth EMR
• Effective communicator with excellent grammar and interpersonal skills
• Exceptional customer service orientation featuring an empathetic, compassionate, and professional demeanor with each interaction
• Demonstrated experience as a motivated and dedicated team member with a stable work history
• Reliable transportation and the ability to pass a background check and drug test

Benefits

• Comprehensive medical, dental, and vision coverage
• 401K retirement plan
• Paid time off (PTO)
• Parental leave
• Opportunity to earn a monthly team bonus based on meeting key clinic metrics tied to mission and quality patient care

Job Type: Full-time