Medical Assistant, Referral Coordinator

About the role

As a Full Time Medical Assistant, Referral Coordinator, you'll provide care to client employees in our Health Center located in Mt. Sterling, IL. Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare.

Responsibilities

• Owns the referral process from start to finish, coordinating authorizations, documentation, specialist selection, scheduling, member communication, and follow-up to ensure timely access to care.
• Provides concierge-level support throughout the referral journey by proactively addressing barriers, coordinating with specialty offices, communicating next steps, and tracking referrals through completion.
• Closes the loop on referrals by confirming appointments, obtaining specialist records and recommendations, updating the care team, and coordinating follow-up to ensure continuity of care.
• Interviews patients and measures vital signs (pulse rate, temperature, blood pressure, weight, and height)
• Maintains patient health records to ensure accurate and up-to-date records
• Prepares treatment rooms, cleans and sterilizes instruments
• Medication administration including injections, performs laboratory tests, operates EKGs and other diagnostic equipment as permitted by state regulations
• Performs administrative tasks, assists at the front desk, schedules appointments, makes follow-up calls, and orders medical supplies
• Performs other duties as assigned

Requirements

• National certification in Medical Assisting from a Premise Health approved organization OR Certificate/Diploma and Transcripts from an accredited Medical Assistant program with hands on externship completed and passed- total online courses are not accepted
• Current certification with hands-on training in AHA, ARC or equivalent Basic Life Support for health care providers is required
• Previous Medical Assistant experience preferred

Benefits

• Medical, dental, vision, life and disability insurance
• 401(k) program with company match
• Paid holidays and vacation time
• Company-sponsored wellness program
• Employee Assistance Program (EAP)
• Access to virtual primary care and virtual behavioral health at no cost for team members and their dependents

Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits

Pay

Premise provides its reasonable and genuinely expected range of compensation for this job of $24.00 - $30.00 per hour.

Schedule

The scheduled hours Monday and Thursday 5:00–7:00 PM are required, with the remaining 36 hours worked flexibly within clinic hours.