Medical Assistant-Referral Coordinator

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga, and Elmore counties.

About the role

The Medical Assistant provides quality patient care in a prompt and professional manner, assists in delivering patient education, and communicates patient information to and from the physician. This role involves direct, individualized, goal-directed patient care under physician supervision and may include additional assigned duties within the scope of the role.

Responsibilities

• Provide quality patient care in a professional manner.
• Assist in delivering patient education.
• Communicate patient information to and from the physician.
• Perform tasks such as operating equipment (e.g., glucometer, PT/INR machine, wheelchair, thermometers) and conducting tests (e.g., urinalysis, EKG).
• Assume additional duties as assigned within the scope of the role.

Requirements

• High School Graduate or equivalent required.
• Medical training through a certificate program or at least 2 years of experience as a medical assistant in a clinical setting (e.g., clinical lab, physician’s office, Emergency Medical Tech).
• Medical training background as an LPN, Lab, Radiology, Medical Assistant, Emergency Medical Technician, or in a physician’s office.
• Active Medical Assistant certification/registration preferred.
• BLS (Basic Life Support) certification required.

Skills

• Knowledge of medical equipment: glucometer, PT/INR machine, wheelchair, and thermometers.
• Knowledge of medical tests: urinalysis and EKG.
• Organizational, oral, and written communication skills.
• Proficiency in computer skills and customer service.
• Ability to effectively communicate with patients, visitors, and coworkers.
• Ability to demonstrate proficiency by passing all written and clinical tests.

Work Conditions / Physical Requirements

• Frequent standing (30%), walking (40%), and occasional sitting (5%) of the workday.
• Occasional stooping, bending, kneeling, and crouching.
• Frequent reaching, use of hands, and repetitive actions.
• Occasional lifting or carrying up to 15 pounds; pushing/pulling up to 15 pounds.
• Continuous need for clear speaking and hearing sensitivity in conversations (phone or in-person).
• Continuous visual acuity at close and distant range; vision 20/40 or better (with or without correction).
• Ability to distinguish color and normal hearing sensitivity.
• Inside work protected from weather but not necessarily from temperature changes.
• Minimal noise levels; frequent computer work.
• Occasional exposure to risk of electrical shock, infectious disease, hazardous chemicals, and radiation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.