Medical Assistant Receptionist

Responsibilities

• Greet and check in patients upon arrival, verifying personal and insurance information accurately.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Answer phone calls, respond to patient inquiries, and direct calls to appropriate medical personnel.
• Maintain and update patient records, ensuring compliance with privacy regulations such as HIPAA.
• Aid medical staff with administrative duties including preparing patient charts and managing correspondence.
• Collect co-pays and process payments, providing receipts and managing billing inquiries.
• Cookordination communication between patients, healthcare providers, and insurance companies.
• Ensure the reception area is organized, welcoming, and stocked with necessary forms and materials.

Qualifications

• High school diploma or equivalent.
• Previous experience in a medical office or healthcare setting, preferably in a receptionist or administrative role.
• Basic knowledge of medical terminology and healthcare procedures.
• Proficiency with electronic health record (EHR) systems and standard office software (e.g., Microsoft Office).
• Strong communication and interpersonal skills.

Benefits

• Competitive base salary.
• Generous benefits package including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.