Medical Assistant - Quality

Responsibilities

• Providing Patient Care: Under the direction of the Clinician, providing care to patients by assisting the provider to gather information that is relative to the patient’s visit and condition.
• Effective Communication: Communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.
• Team Collaboration: Working with cross-functional teams to collaborate on patient care.
• Attention to Detail and Follow-Through: Key components in helping to provide the care that is needed.

Requirements

• Proof of completion of a Medical Assistant program OR at least one year of Medical Assistant work experience OR current active and in good standing RN/LPN license to practice nursing in the state of Utah.
• Current Basic Life Support Certification (BLS) for healthcare providers.
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Qualifications

• This position requires one of the following: Proof of completion of a Medical Assistant program OR at least one year of Medical Assistant work experience OR current active and in good standing RN/LPN license to practice nursing in the state of Utah.
• Current Basic Life Support Certification (BLS) for healthcare providers. Must be obtained prior to start date.
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Skills

• Strong attention to detail.
• Comfort working with quality metrics and reports.
• Effective communication skills.
• The ability to work independently while collaborating with providers and care teams.

Benefits

Intermountain Health offers a comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn More About Our Comprehensive Benefits Package Here.

Pay

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $20.07 - $28.59

Schedule

Shift Details: 40 hours/week, Full Time. Schedule shifts will be Monday- Friday 8:00am-5:00pm.

Physical Requirements

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.
• This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items.
• Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.).
• May be expected to stand in a stationary position for an extended period of time.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.