Medical Assistant PRN - Pediatric Primary Care Clinic

Located in Nashville, Tennessee, Vanderbilt University Medical Center operates at a global crossroads of teaching, discovery, and patient care. We are a community of individuals who come to work each day with the aim of changing the world through expertise, continuous learning, and exceptional care. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where uniqueness is celebrated.

About the Role

Supports the licensed healthcare team in performing office examinations and procedures by organizing and managing clinic patient flow, gathering and documenting patient screening data, assisting with patient and family education, and communicating with the patient's healthcare team.

Our goal is to keep your child well and thriving in school and at home through comprehensive medical care from birth through adolescence during regular visits, whether sick or well. We offer same-day access linked to your child’s complete medical record to ensure continuity of care.

A sign-on bonus is available for full-time positions and does not apply to current VUMC staff or former staff who have worked for VUMC in the past twelve months. Certification must be from an organization recognized by Vanderbilt Health.

• AMT (American Medical Technologists) – https://www.americanmedtech.org/Medical-Assistant
• AAMA (American Association of Medical Assistants) – https://www.aama-ntl.org/cma-aama-exam
• NCCT (National Center for Competency Testing) – https://www.ncctinc.com/certifications/ma
• NHA (National Health Career Association) – https://www.nhanow.com/certifications/clinical-medical-assistant
• NAHP (National Association for Health Professionals) – https://nahpusa.com/nrcma

Consideration may be given to candidates who can obtain certification within 120 days, in accordance with state guidelines. Candidates with 12 months of patient care experience may sit for the certification exam.

Responsibilities

• Directs and supports patient flow as well as unit operations by maintaining supplies, equipment, and unit environmental standards.
• Facilitates identification of resources to meet patient healthcare needs.
• Performs and assists with procedures according to organizational and departmental standards.
• Collects and documents patient screening data for the healthcare team.
• Assists with patient and family education.

Additional duties may be assigned.

Technical Capabilities

• Clinical Patient Documentation: Has limited experience or training working with clinical applications for patient documentation.
• Clinical Competencies: Demonstrates sufficient fundamental proficiency to assist and perform clinical care including vital signs, phlebotomy, specimen collection, medication administration, and point-of-care testing as directed by unit standards.
• Environment of Care: Demonstrates sufficient fundamental proficiency with setup and maintenance of patient exam rooms, supplies, and equipment.
• Planning & Organizing: Demonstrates ability to anticipate basic resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for own assignments and responsibilities.

Core Accountabilities

• Organizational Impact: Performs routine tasks that may impact team performance with occasional guidance.
• Problem Solving/Complexity of Work: Utilizes discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes, and procedures relevant to the role.
• Team Interaction: Provides guidance to entry-level co-workers.

Core Capabilities

• Supporting Colleagues:
  • Develops Self and Others: Continuously improves own skills by identifying development opportunities.
  • Builds and Maintains Relationships: Seeks to understand colleagues' priorities and working styles, developing relationships across areas.
  • Communicates Effectively: Openly shares information and communicates in a clear and courteous manner.
• Delivering Excellent Services:
  • Serves Others with Compassion: Invests time to understand the problems and needs of others to provide excellent service.
  • Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises concerns in a timely manner.
  • Offers Meaningful Advice and Support: Listens carefully to understand issues and provides accurate information and support.
• Ensuring High Quality:
  • Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.
  • Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions affecting safety and reports unsafe conditions appropriately.
• Managing Resources Effectively:
  • Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work or service.
  • Stewards Organizational Resources: Displays understanding of how personal actions impact departmental resources.
  • Makes Data-Driven Decisions: Uses accurate information and good decision-making to consistently achieve results on time and without error.
• Fostering Innovation:
  • Generates New Ideas: Proposes or accepts ideas and initiatives that will impact day-to-day operations by offering suggestions to enhance them.
  • Applies Technology: Quickly absorbs new technology and understands when to utilize appropriate tools and procedures.
  • Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Requirements

• Graduate of an approved discipline-specific program.
• Less than 1 year of relevant work experience.
• Certification from a recognized organization (see list above). Consideration may be given to candidates who can obtain certification within 120 days.

Schedule

• Monday – Thursday: 8:00 AM – 7:00 PM
• Friday: 8:00 AM – 4:30 PM
• Saturday: 9:00 AM – 12:30 PM

Benefits

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement, and/or wellness offerings to enhance your well-being and professional growth.