Medical Assistant PRN - MG Family Practice Milton - Days

About the Role

Provides safe, therapeutic, and efficient care and services to patients. Assists in direct patient care, performs treatments, administers medications (if qualified and appropriately supervised), and instructs patients and their families in appropriate care, as directed by their provider. Is an active team participant in the patient-centered practice, aiding in the development of office workflows that support patient-centered care. Clinical duties and responsibilities vary depending on the specialty worked.

Responsibilities

• Obtains and documents reason for visit, patient vital signs which may include: temperature, blood pressure, weight, BMI, respirations, and pulse.
• Collects specimens as directed by provider. Uses appropriate equipment and protocols for specimen collection, processing, handling, and storage. Ensures all specimens are tracked/logged prior to transportation to lab.
• Ensures all patient care areas are adequately stocked with unexpired medical supplies and has equipment that is in good working condition with up-to-date biomedical assessment checks. Properly handles, stores, and cleans instruments, equipment, and supplies per manufacturer guidelines.
• Prepares patients for scheduled procedures by assuring patient is appropriately gowned and instruments and supplies are set-up. Uses Standard Precautions for all patient encounters.
• Arranges for patients’ ordered diagnostic and therapeutic services by completing necessary paperwork and scheduling of appointments. Under the direction of the provider, tracks, reviews, and monitors follow-up of diagnostic test results. Relays information from the provider to the patient regarding results and follow-up instructions.
• Under the direct supervision of a licensed nurse or provider, prepares and administers vaccines, medications, and controlled substances/narcotics as prescribed by the provider and as skilled competencies permit. Asks prescribed screening questions, identifies risks and contraindications, questions, and observes for appropriate responses.
• Documents and processes prescription requests and refills per protocol.
• Performs basic office procedures, examinations, and/or tests ordered by provider and as skill competencies demonstrate competence (i.e., EKGs, ear lavage, vision tests, etc.).
• Provides patients with standard patient care instructions and education, and reviews with patient and family members as directed by providers (i.e., VIS sheets, etc.).
• Obtains comprehensive health information from patient/family members to review with providers or clinical resource over the phone. Uses this information to assist providers in determining the urgency for care or an alternative venue for care for patients with acute problems, should access not be readily available at the practice. Returns calls to patient in a timely manner.
• Completes pre-visit planning and visit prep according to established guidelines. Obtains comprehensive health information from patient/family members at the time of the visit, including review of systems, history of present illness, and/or past medical and social history. Obtains an accurate medication review updating the EHR. Completes office standing orders for the chronic and preventative healthcare needs of the patient.
• Efficiently manages daily patient flow to accommodate fluctuating patient volumes and demands. Prioritizes daily patient care tasks and activities that are delegated by the care team, including but not limited to in-basket management.
• Under the direction of your supervisor, takes ownership in an office function/process improvement.
• Maintains strict confidentiality of patient’s health information. Completes annual WSH Corporate Compliance and other mandatory education.
• Supports the provider during the visit and patient exam by collecting and entering information in the patient record, carrying out orders, and completing post-visit patient care education and instructions.
• Maintains an 80% or higher on all yearly audits performed.

Common Expectations

• Demonstrates a commitment to patients, visitors, and staff by complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors into the Safety Reporting System (SRS System), as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental, and infection control standards.
• Maintains the cleanliness of work areas as required.
• Maintains professional growth and development.
• Embraces the concepts for ensuring a positive patient/family experience every visit, every time. Fosters teamwork with coworkers and providers. Practices fiscal responsibility through improvement and innovation. Attends practice meetings.
• Maintains required clinical competencies throughout employment.
• Responsible for the care and maintenance of department/entity equipment and supplies; mail distribution.
• Enters and/or retrieves data from established computer files using knowledge of various computer software applications.

Qualifications

• Minimum Education: High School Diploma or GED (Required). Associates Degree in Medical Assistant (Preferred) or Diploma Program in Medical Assistant (Preferred).
• Work Experience: 1 year of Medical Assistant or healthcare experience (Required) or completion of a Medical Assistant Program (Required).
• Licenses: Basic Life Support (Upon Hire, Required). Certified Medical Assistant (Upon Hire, Preferred).
• Courses and Training: Completes all required education programs and competency testing needed to perform at an advanced level (Upon Hire, Required). Medical terminology (Upon Hire, Required).

Skills

• Proficient communication skills including SBAR technique.
• Ability to effectively present clinical information to the care team.
• Proficient in navigating and entering information into an electronic health record.
• Models teamwork.
• Self-motivated and dependable.
• Able to work independently.

Schedule

Per Diem