Medical Assistant - Primary Care

Responsibilities

• Patient Preparation & Clinical Support: Rooms patients respectfully; obtains and documents vitals, height, weight, intake in EHR; determines and documents reason for visit, updates histories; performs medication reconciliation; prepares exam rooms, equipment, supplies; assists providers with physical exams, gynecological exams, minor procedures/sutures, wound care, LARC procedures, EKG, nebulizer treatments, audiology/tympanometry, other assigned procedures; provides supportive communication during procedures.
• Safety, Scope & Documentation: Prioritizes patient safety, escalates abnormal findings; adheres to scope of practice, seeks clarification; performs CLIA-waived testing (hemoglobin, blood glucose, urinalysis, step, mono); prepares and administers medications including immunizations as ordered; documents care accurately and timely in EHR; communicates lab/diagnostic results per policy; reinforces provider education using teach-back; follows infection control and equipment safety; maintains patient privacy and dignity.
• Care Coordination & Team Collaboration: Communicates clearly with patients, families, caregivers; serves as liaison between patients and interdisciplinary team; collaborates with providers, nurses, care coordinators, front office, other departments; schedules in-house procedures, initiates referrals; participates in referral tracking, follow-up, care coordination; communicates status updates per protocol.
• Quality Improvement & Population Health: Participates in QI initiatives, workflow improvement, metric monitoring; assists with accurate documentation/data entry for UDS, HRSA, organizational reporting; identifies care gaps (immunizations, screenings, chronic disease measures) and supports outreach/follow-up; participates in huddles/staff meetings to review metrics and contribute ideas; supports compliance with infection control, patient safety, regulatory standards.
• Clinical Environment & Compliance: Maintains cleanliness/disinfection of exam rooms and work areas; completes refrigerator/freezer temperature logs, medication/supply expiration checks, CLIA QC processes; maintains and uses clinical equipment, reports malfunctions; enters orders for completed testing and health maintenance; assists with desktop and workflow functions as assigned.
• Professional Accountability & Growth: Maintains BLS certification; demonstrates commitment to ongoing professional development and skill validation; maintains certification (if applicable) in good standing; seeks supervision appropriately; functions as reliable team member; supports culture of safety, teamwork, respectful communication, continuous growth.
• Marginal Job Duties: Participates in team meetings; fills in for other staff as needed and qualified; assists Center Manager, Nurse Manager, or Primary Care Coordinator as necessary; performs other duties as assigned.

Requirements

• Education: Completion of Medical Assistant program with evidence of training in clinic procedures and duties.
• Licensure: Basic Life Support (BLS) certification required.
• Experience: None