Medical Assistant Position in Mesa; Primary Care/Behavioral Health; US-60 / Stapley Drive

Terros Health is a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for over 50 years. We help people live their lives in recovery and save lives every day. Our vision is to provide extraordinary care by empowered people, achieving exceptional outcomes. We are guided by our core values of integrity, compassion, and empowerment, with diversity woven throughout.

About the role

Terros Health is hiring a Medical Assistant for our Stapley Health Center location in Mesa, AZ. This is a full-time position (40 hours/week) at an integrated care location offering primary care and mental health services. On-site primary care experience and NextGen experience are pluses.

Responsibilities

• Provides ongoing services as a medical assistant to patients to establish and reach appropriate treatment goals.
• Prepares patients for examinations, takes medical histories, assists the physician during the examination, and explains medical procedures to patients.
• Coordinates appropriate client information with behavioral health and other specialty care offices.
• Follows up on pharmacy, client, staff, and other parties' phone calls and coordinates responses based on consults with medical staff.
• Maintains appropriate knowledge, skill, and coordination of services for this position.
• Answers phones, schedules appointments, greets patients, and may create correspondence or assume general clerical duties.
• Follows up promptly on client requests via phone/letter at the direction of medical practitioners and coordinates with involved parties on behalf of the client.
• Updates patient files, schedules medical tests, and arranges for hospital admissions.
• Follows up on missed medical appointments to re-engage patients appropriately.
• Seeks appropriate clinical supervision to ensure effective supportive services.
• Establishes appropriate patient documentation, applications, and forms conforming to agency guidelines, audit tools, best professional practices, and state licensing regulations.
• Completes client documentation within established guidelines, including progress notes on the date of service and medical intake paperwork submitted on the date of service.

Pay

Excellent compensation ranging from $17.87 to $21+/hour, depending on years of Medical Assistant experience. Additional language differential pay of $1/hour (approximately $2,080 annually) is available for fluency in Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili, or American Sign Language (ASL).

Benefits

• Medical Insurance (PPO and HDHP Spending Accounts: HSA, FSA, LPFSA, DCFSA)
• Critical Illness Insurance and Hospital Indemnity
• Dental & Orthodontia and Vision Insurance
• Voluntary Life/AD&D and Short- and Long-Term Disability Insurance
• Identity Theft and Prepaid Legal Services
• Pet Insurance
• 4 weeks of PTO plus holidays (accrued from the first day of employment)
• 1 floating holiday
• 401K retirement plan
• Employee Assistance Program
• GCU tuition discount for employees and dependents