Medical Assistant Position in Mesa; Integrated Care; FQHC; Near US-60/ Stapley

About the Role

Terros Health is hiring a Medical Assistant for our Stapley Health Center location in Mesa, AZ. This is a full-time position (40 hours/week) located near Stapley Dr/US 60. We are a health care company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for over 50 years. This integrated care location offers both primary care and mental health services on site.

Duties

• Provides ongoing services as a medical assistant to patients in need of medical services for the purpose of establishing and reaching appropriate treatment goals.
• Prepares patients for examinations, takes medical histories, assists the physician during the examination, explains medical procedures to patients.
• Coordinates the appropriate client information with the behavioral health and other specialty care offices.
• Follows up on the pharmacy, clients, staff and all other parties phone calls and coordinates a response back based on the consult with the medical staff.
• Maintains appropriate knowledge, skill, and coordination of services for this position.
• Answers phones, schedules appointments, greets patients, and may create correspondence. May assume any, or all of the general clerical duties within the office.
• Follows up accordingly/promptly on clients requests via phone/letter at the direction of medical practitioners. May coordinate with the involved parties on behalf of the client.
• Updates patient files, schedules medical tests, and arranges for hospital admissions.
• Follows up on missed medical appointments to appropriately re-engage the patients.
• Seeks appropriate clinical supervision to ensure the provision of effective supportive services.
• Establishes appropriate patient documentations, applications, forms that conform to agency guidelines, audit tools best professional practice, and State licensing regulations.
• Completes client documentations within the established guidelines including but not limited to completion of progress notes on the date of service; completes medical intake paperwork and submits on date of service.

Qualifications

• Primary Care Experience is a plus
• NextGen Experience is a plus

Pay

Excellent compensation: $17.87–$21+/hour, depending on years of MA experience. Additional language differential pay available for Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili or ASL: $1/hour (approximately $2,080 annually).

Benefits

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on gym memberships, car rentals, flights, hotels, movie tickets, and more