Medical Assistant Per Diem-Northern MA/Southern NH

Essential Responsibilities

• Serves as a role model, providing support, training and sharing knowledge with other Medical Assistants, MA student externs and Practice Assistants in the practice.
• Makes recommendations on how resources can be used differently and more effectively.
• Identifies and resolves OSHA compliance issues, audits and maintains point of care testing and tracks test results.
• Participates in practice improvement initiatives.
• Greets patients and serves as a communication resource.
• Asks appropriate questions and solves problems.
• Takes complete and accurate information from patients in person and by phone, prioritizing and communicating the information to providers appropriately.
• Responds quickly and courteously to phone calls and requests.
• Serves as a communication resource.
• Greets patients and escorts to exam rooms.
• Ensures availability of x-rays, lab slips, medical records and other pertinent info.
• Obtains vitals, weight, blood pressure, pulse and temperature, performs EKGs, injections and/or phlebotomy, and assists providers.
• Performs departmental screening, lab tests and specimen collection.
• Implements quality control standards.
• Aids in procuring medical records.
• Ensures patient records and relevant documents filed in the record have appropriate patient identification.
• Adds new medications to patient record in EMR system.
• Assembles records according to BIDHC/APG policy and handles requests for patient information according to established guidelines.

Required Qualifications

• High School diploma or GED required.
• Certificate 1 Medical Assistant Certificate required.
• 1-3 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications

• 1-3 years of experience as a Medical Assistant in a primary care setting.

Competencies

• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
• Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age Based Competencies

• Employees in this job must be competent to provide patient care to the following age groups: Neonatal: Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 +.

Physical Nature Of The Job

• Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently.
• Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

Pay Range

Pay Range $22.05 - $29.68