Medical Assistant, Per Diem

Representative Duties

• Provides direct patient care, using clinical and office procedures as appropriate for a Medical Assistant in an outpatient clinic
• Organizes and prepares patient visits including patient summary sheets, labels, and huddle sheets for daily clinic
• Prepares exam rooms for the patient encounter; restocks, and cleans as necessary
• Calls patients from the lobby into the exam room using two patient identifiers and using proper pronouns
• Obtains chief complaint, vital signs, allergies, surveys, screenings, and consent forms from patient
• Prepares office visit note and documents vital signs in CPS
• Assists with patient care under the direction of the medical provider, RN or LPN
• Assists with care coordination for individual patients and panels of patients under the direction of the provider, RN or LPN via phone call, email and/or letters
• Administers all CLIA waived lab tests and medical tests (e.g. EKG, Spirometry UA, HCG, rapid HIV, PPD administration) and procedures (e.g. ear lavage) as per protocol and medical provider orders.
• Assists with the collection and transport of lab samples.
• Demonstrates competency in mailings, sorting of mail, filing, faxing, e-faxing and other duties to support administrative office needs
• Participates in Patient-Centered Medical Home (PCMH) by reviewing patient charts for health screenings due
• Understands and maintains standard precautions in all clinical activities, uses PPE appropriately
• Chaperones patients as needed during physical/pelvic exams
• Coordinates in-clinic services between client services, the lab, providers, MAs, and nurses to assist with timely and smooth patient flow
• Ensures CLIA waived testing controls are completed monthly or as needed according to policy and procedures. Ensures CLIA waived testing is adequately stocked
• Provides phone and clerical support for general patient inquiries and outreach
• Coordinates and provides reminders for visits, testing, and procedures
• Clearly documents all phone calls and interactions with patients as well as attempts to contact patients in a timely manner
• Informs and follows up with responsible provider in regards to communication with patients
• Obtains medical record release (ROI) from patient/legal guardian as appropriate
• May assist patients with scheduling appointments for primary care and specialty services

Effectively communicates with patients, co-workers on the Nursing team and across departments

• Demonstrates competency in CPS and Microsoft Outlook, and other electronic communication
• Mets with the assigned provider to review upcoming appointments (daily huddle)
• Identifies abnormal vital signs and CLIA tests that require immediate intervention and promptly notifies a provider or supervisor.
• Attends and participates in mandatory regularly scheduled general staff meetings as well as nursing meetings
• Assists in training other employees in the nursing and medical support departments
• Manages incoming and outgoing faxes via Outlook in a timely manner.
• Adheres to the principles of patient confidentiality. Documentation with patient information is disposed of in shredding bins, ensures that protected information is held in secure areas and conversations about patients are not overheard.
• Informs supervisor of training needs

Physical Effort

• Typically moderate physical activity requiring handling average-weight objects up to 15-20 pounds, Assisting with mobility-impaired patients, and standing and/or walking for most the day. Lifting of weights greater than 20 pounds does occur and will require the Medical Assistant to ask for additional help
• May work with body fluids and tissues, and could be exposed to pathogens and will require safety training
• Work environment involves exposure to potentially dangerous materials and situations that require safety precautions and may require the use of protective equipment

Location of work and specific duties may change in response to clinic needs

Benefits

• Competitive salaries
• Excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match
• 11 paid holidays, paid vacation, and more