Medical Assistant Per Diem Kirkwood, DE

Job Summary

ChristianaCare - GoHealth Urgent Care is seeking a Medical Assistant to join our team. We are committed to providing an effortless patient experience, a welcoming culture of care, and seamless integration with market-leading health systems and communities.

Why You’ll Love This Role

Competitive Pay: Monthly incentive pay based on performance metrics, hourly rate starts at $19.50/hr, with opportunities for ongoing referral bonuses.
Benefits: Comprehensive benefits package including medical, dental, vision, 401(k) with company match, generous PTO, and more.

Responsibilities

• Assists in examination and treatment of patients under the direction of an urgent care provider.
• Manages the check-in and registration process, interviews patients, measures vital signs, and records information on patients' charts.
• Draws and collects blood samples from patients and prepares specimens for laboratory analysis.
• Prepares treatment rooms for examination of patients.

Requirements

• High School Diploma required.
• Graduate of a Medical Assisting Program required.
• Medical Assistant experience preferred.
• Front Desk experience preferred.
• Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
• One of the following certifications required at the time of hire:
• CCMA- Certified Clinical Medical Assistant (verified through NHA)
• CMA- Certified Medical Assistant (verified through AAMA)
• RMA- Registered Medical Assistant (verified through AMT)
• NCMA- National Certified Medical Assistant (verified through NCCT)
• NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
• CPOE certification for order entry required within two weeks of the start date.
• Alternatively, graduate of an Accredited School of Nursing or LPN/RN, EMT, or equivalent certification.

Qualifications

• Basic Medical Assistant duties.
• Ability to type quickly, basic computer knowledge.
• Proficient in Microsoft Word and Excel.
• Detail-oriented, able to rely on experience and judgment to perform tasks.
• Able to interact and treat all persons with fairness, respect, and sensitivity to cultural/social differences.

Skills and Abilities

• Exceptional written and verbal communication skills.
• Ability to conduct patient registration, secure required paperwork, and verify insurance and patient eligibility.
• Process co-pays and schedule patient appointments.
• Coordinate provider referrals to assigned specialists.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, conduct interviews to verify patient information, record medical history, and confirm purpose of visit.
• Conduct preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to the provider as needed.
• Perform point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG) and provide patient information to providers.
• Stock supplies and maintain exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Complete order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
• Complete medical records and scan charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.
• Conduct courtesy callbacks for patient follow-up.
• Perform opening and closing duties, which include cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.