Medical Assistant / Patient Services Representative - Nephrology

Roles and Responsibilities

• Perform clinical duties, including taking vital signs and assisting with procedures, in accordance with NYS laws and practice protocols.
• Prepare exam rooms, sterilize equipment, and maintain clinical supplies.
• Manage patient records, including preparation for visits and handling patient inquiries.
• Check in patients, verify/update demographics, and obtain necessary signatures and insurance information.
• Collect payments, handle daily cash out, and prepare bank deposits.
• Schedule appointments, coordinate referrals, and manage pre-authorizations.
• Provide call management, including triaging phone calls, prescription refills, and test results.
• Participate in team meetings, quality improvement activities, and handle patient communication through various channels.

Required Skills and Experience

• A High School Diploma or equivalent experience
• Demonstrable customer service skills
• Strong problem solving skills including the demonstrable ability to think through issues and define solutions
• Excellent time management and prioritization skills
• Must have prior experience with Microsoft Office as well as strong general computer skills

Preferred Skills and Experience

• Prior experience with healthcare information systems, specifically Medent, is Preferred

Physical Requirements

• Must be able to remain in a stationary position for extended periods throughout the day
• Constantly operates a computer and various medical technology throughout the day
• Regularly positions self to perform clinical duties and prepare exam rooms
• Occasionally moves equipment and supplies weighing up to 40 pounds within and between rooms in the practice
• Persons in this job may be exposed to communicable diseases through patient care

Location, Shift and Travel Requirements

Onsite: 201 Dates Dr. Ste 310

Pay Range Disclosure

$18.50 to $23.00 per hour