Medical Assistant Outpatient Oncology Bilingual

JOB PURPOSE AND SUMMARY

The Medical Assistant is adaptable, dependable, and eager to advance their clinical careers. As an essential member of the patient care team, the Medical Assistant will provide both administrative and clinical support to ensure the smooth operation of the clinic. The MA should deliver high-quality, compassionate patient care, enhance clinic efficiency, and contribute to an outstanding patient experience. This position also offers the opportunity to be cross-trained in patient registration and medical records support, as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Liv[e and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members.
• Participate in company initiatives and team activities.
• Responsible for documentation in electronic medical record (EMR) system(s).
• Requesting external medical records and preparing patient charts prior to patient appointments.
• Performing and documenting patient vital signs.
• Completing review of systems and intake documentation.
• Preparing patients for physician care.
• Able to serve as a chaperone in patient examinations as needed.
• Assisting with patient examinations, procedures, or treatments.
• Administering certain medications as directed by the physician.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Proficiency in electronic medical record (EMR) systems.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Detail-oriented with a high level of accuracy.
• Caregiving and patient-focused attitude.
• Able to work effectively in a team environment.
• Proficiency in completing blood draws and processing labs.

REQUIRED EXPERIENCE, EDUCATION AND/OR TRAINING

• High school graduate or GED.
• Completion of a Medical Assistant Diploma program from an accredited educational institute. Medical Assistant Certificate preferred, not required.
• 2 years of experience working as a Medical Assistant or related role in an outpatient clinic/medical office setting is preferred.
• BLS and CPR certification preferred.
• Bilingual in Spanish and English required.

PHYSICAL WORKING REQUIREMENTS

• This position involves prolonged periods of standing and walking, performance of precise tasks like drawing blood and administering medications, and occasionally, lifting of up to 50 pounds.
• Clear vision and acute hearing are essential for reading charts and monitoring patients.
• Strong communication skills and attention to detail are critical, especially under stress.
• Frequent bending, stooping, reaching, and repetitive tasks are also required, along with sensitivity to patient needs and environmental changes.

AI Recruiter Assistant

To help make our interview process more efficient and respectful of your time, we use interview technology that records your responses and may use automated tools to support the review of job-related skills. These tools do not make final hiring decisions. All hiring decisions are made by our Talent Acquisition and hiring teams. If you need an accommodation or would prefer to complete this step with a recruiter instead, please contact us at careers@theoncologyinstitute.com