Medical Assistant or LPN - ENT Clinic

About the Role

We are seeking a compassionate and patient-focused Medical Assistant (MA) or Licensed Practical Nurse (LPN) to join our clinic team. This position provides direct patient care and clinical support to providers while helping ensure efficient day-to-day clinic operations in a fast-paced outpatient setting.

Responsibilities

• Room patients and obtain vital signs, medical histories, and medication information.
• Assist providers with examinations, procedures, and treatments.
• Administer medications, injections, and treatments within scope of practice.
• Document patient information accurately in the electronic health record (EHR).
• Coordinate patient care activities, appointments, referrals, and follow-up care.
• Provide patient education and support regarding treatments, medications, and care plans.
• Maintain exam rooms, supplies, and clinical equipment.
• Follow infection prevention, safety, and confidentiality guidelines.
• Collaborate effectively with providers, nurses, and other healthcare team members.
• Perform other duties as assigned to support clinic operations.

Requirements

Education

• Medical Assistant (MA): High school diploma or equivalent required. New hires must attend and successfully complete MA Clinic Academy training.
• Licensed Practical Nurse (LPN): Graduate of an accredited Practical Nursing program. Comparable education and successful licensure may be considered.

Licensure

• LPN: Current Licensed Practical Nurse (LPN) license in the state where nursing duties are performed. Must maintain licensure and meet all State Board of Nursing requirements.

Certifications

• Basic Life Support (BLS) certification or successful completion within 30 days of hire.
• Additional certifications may be required based on department or specialty area:
  • ACLS (Advanced Cardiac Life Support)
  • PALS (Pediatric Advanced Life Support)
  • PEARS (Pediatric Assessment, Recognition and Stabilization)
  • S.T.A.B.L.E.
  • Six Assessment & Care Modules
  • Other unit-specific certifications as required

Experience

• Medical Assistant: No previous experience required.
• LPN: New graduate or experienced LPN candidates encouraged to apply.

Skills and Abilities

• Strong verbal and written communication skills.
• Excellent interpersonal and patient service skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced healthcare environment.
• Knowledge of outpatient clinical procedures and medical equipment.
• Strong attention to detail and organizational skills.
• Commitment to patient-centered care and teamwork.
• Ability to maintain patient confidentiality and comply with all privacy regulations.
• Demonstrates awareness and sensitivity to diverse patient populations and needs.

Preferred Qualifications

• Medical Assistant: Graduate of an accredited Medical Assistant program. One year of outpatient, ambulatory, or clinic experience preferred.
• Licensed Practical Nurse: IV Certification within one year of hire preferred.

Benefits

From day one, Mercy offers outstanding benefits for team members working 32+ hours per pay period, including:

• Medical, dental, and vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.