Medical Assistant or Clinic EMT

Position Summary

The medical assistant/Clinic EMT position supports health care providers in the care of patients in a culturally diverse population within a clinic setting. This position provides direct patient services such as rooming, vitals, health information updates, scheduling of follow-up appointments, and health promotion activities.

Responsibilities

• Prepare patients for the health care visit by directing and/or accompanying them to the examining room.
• Verify patient information by interviewing the patient, reviewing and/or recording medical history, taking and documenting vital signs, and confirming reason for visit.
• Document in electronic medical record in an accurate and confidential manner.
• Set up and assist with diagnostic or therapeutic procedures by providing examination gown and drape for patient, helping them to position themselves for the examination and/or treatment, and arranging examining room instruments, supplies, and equipment.
• Carry out provider orders, including lab draws, administering medications, scheduling follow-up appointments, immunizations, EKGs, spirometry, etc.
• Respond effectively to urgent or emergency situations.
• Maintain all logs and required checks (i.e. refrigerator/freezer temperatures, eyewash stations, instrument sterilization logs, etc.).
• Set priorities and organize work to deliver safe and efficient patient care.
• Monitor clinic safety and observe standard precautions.
• Communicate with clinic manager regarding general workflow within the clinic and immediately notify RN or clinic manager of urgent concerns during the shift.
• Aid in peer training of MA/Clinic EMT clinical skills with MA/Clinic EMT externs or new MA/Clinic EMTs during their orientation period.
• Seek to understand and meet the needs of customers (patients, families, vendors, co-workers, etc.) through respectful, courteous, and culturally sensitive interactions.
• Participate and work positively, flexibly, and cooperatively in a team effort within and across departments to accomplish the goals of the organization.
• Adhere to organizational policy related to the patient's rights for confidential care.

Qualifications

• High School Diploma or GED
• Graduation from an accredited medical assistant program or accredited EMT program
• 0-2 years of experience in a federally qualified healthcare or community clinic preferred

Technical Competencies

A full list of current competencies is available by asking the Director of Nursing. They include, but are not limited to: Vital Signs Core Competency, Immunization Competency, Instrument Cleaning, Wrapping/Packaging, and Sterilization Competency, Hand Hygiene Competency, EKG/Spirometry Competency.

Knowledge, Skills, and Abilities

Dependability and commitment to patient experience
Commitment to driving diversity, equity, and inclusion
Excellent verbal and written communication skills
Excellent interpersonal skills
Ability to adapt to the needs of the organization and patients
Ability to prioritize tasks

Work Environment and Physical Demands

• This job operates in a healthcare setting.
• This role requires regular walking to various locations around the clinic.
• This role also routinely comes into contact with patients who may have contagious illnesses.
• This role may float to other MCC clinic sites if needed.
• This position is very active and requires standing, walking, bending, kneeling, and stooping all day.