Medical Assistant-Open Access

Essential Functions

• Counsels patients on the importance of preventive care for GI Cancer.
• Conducts Open Access medical assessments with patients.
• Reviews Open Access assessments with patients and helps schedule appointments.
• Collects insurance information, reviews patient demographics, and schedules procedures or office visits.
• Reviews procedure preparation information with patients and addresses any questions they may have.

Competencies

• Excellent customer service.
• Knowledge of medical terminology, medications, and ICD-10 codes.
• Ability to work cooperatively with managers and peers.
• Strong oral and written communication skills.

Supervisory Responsibility

Work Environment

• May be located at the company's Contact Center in Wyomissing PA, or at an individual office location based on practice needs.
• Sitting for long periods of time.
• Repetitive hand movement due to extended computer use.
• Extensive phone and computer usage.

Position Type/Expected Hours of Work

• Full Time
• Flexible hours available.

Travel

• Some intermittent travel may be required for training.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job.
• Duties, responsibilities, and activities vary dependent on job location.

Requirements

• High School Diploma or GED Equivalent.
• MA certification.
• Medical office experience preferred.
• EMR background is a plus.
• Bilingual is a plus.

Skills

• Microsoft Office (Outlook, Teams) proficiency preferred.