Medical Assistant (On-Call)
About Janus of Santa Cruz
Founded in 1976, Janus of Santa Cruz provides supportive, hope-inspiring, and effective substance use disorder treatment services. We are committed to helping individuals and families achieve lasting recovery in a professional, inclusive, and compassionate environment.
About the Role
Janus of Santa Cruz is seeking a skilled, compassionate, and detail-oriented Medical Assistant to support our Substance Use Disorder (SUD) treatment programs. This role provides both clinical and administrative support to ensure high-quality, client-centered care in a fast-paced healthcare environment. The Medical Assistant plays a critical role in supporting medical providers, enhancing client experience, and advancing Janus's mission to promote wellness and recovery through integrated, evidence-based care. This is an on-call position with expectation of day, swing, and NOC availability.
Key Responsibilities
- Obtain and document patient medical histories, vital signs, and presenting concerns
- Assist medical providers during examinations and procedures
- Prepare and administer medications as directed by licensed medical staff
- Perform basic laboratory tests and specimen collection
- Ensure proper infection control and adherence to universal precautions
- Greet, check in, and support clients in a respectful, trauma-informed manner
- Schedule appointments, referrals, and follow-up visits
- Maintain accurate, timely, and confidential medical records in the electronic health record (EHR)
- Coordinate communication between clients, providers, and interdisciplinary teams
- Ensure compliance with HIPAA and all applicable federal, state, and county regulations
- Follow organizational policies, procedures, and accreditation standards
- Support quality improvement initiatives and audits as needed
- Provide culturally responsive, client-centered care
- Support clients and families with professionalism, empathy, and respect
- Contribute to a welcoming and inclusive care environment
Requirements
- High School Diploma or equivalent
- Completion of an accredited Medical Assistant program
- Medical Assistant certification (CMA, RMA, or equivalent)
- Knowledge of medical terminology, procedures, and clinical workflows
- Experience with electronic medical records (EHR/EMR) systems
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
Preferred Qualifications
- Experience working in substance use disorder, behavioral health, or community health settings
- Familiarity with Medication-Assisted Treatment (MAT) programs
- Bilingual (Spanish/English) strongly preferred
Work Environment & Physical Requirements
- Ability to work in a fast-paced clinical environment
- Frequent standing, walking, and interaction with clients
- Ability to perform clinical tasks with or without reasonable accommodation
Compensation & Benefits
Janus offers a comprehensive and competitive benefits package, including:
- Medical, dental, and vision insurance
- Retirement plan (403b)
- Generous paid time off and holidays
- Paid sick leave
- Employee wellness and mental health support services
- Professional development and training opportunities
Salary: $23.00-$25.00
Why Join Janus?
- Make a meaningful impact in your community
- Work alongside a mission-driven, collaborative team
- Grow your career in integrated behavioral health services