Medical Assistant - Mercy Clinic at Work

Position Details

Mercy Clinic at Work is seeking a Medical Assistant to support their employer-based clinic located at Worldwide Technology (WWT) in Maryland Heights.

Key Responsibilities

• Prepare patients for provider visits by recording chief complaints, obtaining vital signs, reviewing medical history and allergies, performing medication reconciliation, completing advanced standard rooming processes, addressing preventative care gaps, conducting fall risk assessments, depression screenings, cancer screenings, diabetic eye exams, and rechecking elevated blood pressure readings.
• Administer vaccines and injections within scope of practice.
• Aid in in-office testing, including phlebotomy/blood draws, EKGs, mental status examinations, walking oxygen studies, and point-of-care testing.
• Manage triage and in-basket responsibilities, including reviewing and following up on test results, responding to MyMercy messages, processing medication refill requests.
• Represent Mercy at WWT wellness events and health fairs, providing blood pressure screenings, flu shot clinics, and supporting other employer wellness initiatives.
• Assist with annual wellness screening campaigns by collecting vitals and completing employee screenings.
• Perform EPIC charting, referral coordination, and event-related data entry.
• Check patients in and update demographic and insurance information, obtain required forms and signatures, schedule patient appointments, and manage incoming calls.
• Communicate and route messages appropriately, monitor and adjust provider schedules as needed.

Qualifications

• Registered Medical Assistant (RMA) certification preferred but not required.
• Experience with EPIC registration, scheduling, and patient data entry preferred.
• Strong clinical, organizational, and customer service skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Additional Information

• Must maintain a professional, energetic, and customer-focused presence as a representative of Mercy at the employer clinic.
• Flexibility to travel occasionally to the WWT clinic in Edwardsville, IL for wellness events or coverage needs (infrequent).
• Opportunity to work in a collaborative employer health setting focused on preventive care and employee wellness.

Education

• High school diploma or equivalent.
• PREFERRED: Graduate from an accredited Medical Assistant program.
• EXPERIENCE PREFERRED: One year of applicable patient care experience or applicable medical office experience as defined by the clinic.

New Hire Information

• New hire must attend MA Clinic Academy training.
• Other Knowledge, Skills, and Abilities:
  • Works well as a member of a team; willing to collaborate with all members of the care team.
  • Excellent written and oral communication skills.
  • Customer service orientation.
  • Excellent organizational and interpersonal skills.
  • Flexible and positive attitude.
  • Attention to detail and accuracy.
  • Self-directed and able to perform tasks that are in scope of practice independently with minimal oversight.

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
• Join a caring, collaborative team where your voice matters.
• At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
• As we grow, you'll grow with us.