Medical Assistant Medical Specialties

About the role

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Responsibilities

• Takes vital signs, documents patient information, schedules appointments, and manages patient flow.
• Interviews patients to obtain medical information, measure vital signs, weight, and height, and records information in the patient's medical record.
• Explains treatment procedures, medications, diets, and physician instructions to patients, orders and organizes educational materials to reinforce patient education.
• Performs general office duties such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collects blood, tissue, or other laboratory specimens, logs them, and prepares them for testing; performs phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and checks expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Improves appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

• High School Diploma or Equivalent required or Associate's Degree in Medical Assisting preferred.
• Direct MA experience or medical field work 1-2 years required.
• Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred.
• Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred.

Additional Job Details

Remote Type: Onsite
Work Location: 45 Francis Street
Scheduled Weekly Hours: 40
Employee Type: Regular
Work Shift: Day (United States of America)

Pay Range

$22.75 - $24.94/Hourly
Grade 3

Benefits

At Mass General Brigham, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.