Medical Assistant - Mansfield Orthopaedics - Morrisville/Waterbury

Responsibilities

• Prepare instruments for autoclaving.
• Transport equipment to hospital for cleaning per policy.
• Pick up clean instruments when ready and restock exam room ensuring an adequate supply of instruments is ready at all times.
• Works collaboratively with other Medical Assistants and Providers in all procedures appropriate for relative Clinic.
• Provides associated documentation and/or educational materials to patient when requested.
• Utilizes EMR and paper charts to retrieve patient medical charts and prepare charts for new patients for the following day’s appointments in an accurate and timely fashion.
• Reviews charts to ensure completeness (Labs, Ultrasounds, MRI, CT, EMG, x-ray reports, office notes from PCP and any other pertinent previous records, etc.).
• Rearranges provider's schedule as needed.
• Maintains general appearance and cleanliness of exam room(s).
• Wipes down rooms (exam tables, counter tops, light switch, chair arms, etc.) with bacteriostatic agent at end of day.
• Insures stocking of clean laundry and proper disposal of soiled laundry.
• Pre washes, drops off and picks up sterilized instruments.
• Keeps supply inventories in stock.
• Greets and escorts patients to exam room in a manner that will facilitate a positive experience.
• Instructions patient in preparation for examination and provides appropriate patient drape.
• Collections patient history and necessary information for EHR patient file.
• Receives, organizes, and signs out medicine samples.
• Utilizes the EMR to enter patient information and complete forms as requested by providers (return to work, out of work, work restrictions, insurance forms, etc.) for signature by provider.
• Acts as liaison with primary care providers and other specialists for appointment referrals and further care. Appropriately faxes related notes.
• Prepares order discs for patient to hand carry, and includes letter of introduction as appropriate.
• Responds to patient and provides follow-up communication by telephone as per provider's instructions.
• Determines what the provider must address and what can be transmitted directly from the MA.
• Works collaboratively with reception and business office staff to ensure a seamless patient experience, and to ensure complete medical and business processes.
• Schedules or facilitates the scheduling of needed return appointments and/or appointments for additional radiological examinations and other testing accurately and in a timely fashion.
• Utilizes the practice management system and EMR for scheduling, record retrieval, and data entry throughout the day as necessary to support the providers’ practice.
• If applicable, reviews chart following transcription to ensure any required provider follow-up is documented on patient plan.
• Forwards educational information to patients as requested by the provider (i.e. medications, complications, prenatal, cast care and post-operative care).
• Helps keep providers on task to optimize patient flow.
• Inventories and orders medical supplies as necessary.
• Performs other duties as assigned.

Qualifications

• High School Diploma required.
• Associates in Science or Bachelor of Science, or equivalent experience in related field desired.
• Previous experience in health care or related work, including customer service focus. 1-2 years experience in health care field desired.
• Medical Assistant License desired.
• Ability to work as part of a team and independently.
• Computer proficiency with accuracy. Familiar with Microsoft Office Suite, Adobe and other programs.
• Highly organized.
• Exceptional interpersonal skills.
• Problem solving and trouble shooting skills.