Medical Assistant (MA) - Quincy, MA (Full Time)

About Gather Health

We are a new and growing healthcare organization with a unique and innovative approach to healthcare. Our mission is to improve lives and communities through socially supported primary care for older adults. Our innovative business model allows our clinicians to treat the whole patient - not just their clinical needs. We do this by having a dedicated care team that supports our clinicians by addressing our patients’ social determinants of health and providing the highest quality of service possible. Our ultimate vision is creating generational health and equity for communities across the country, one patient at a time.

Responsibilities

• Prepare exam rooms prior to each patient appointment
• Room patient and perform necessary clinical skills including manual vital signs, phlebotomy, EKG, and point of care testing (UAs, INRs, respiratory swabs, etc.)
• Properly label and coordinate specimen pick up from lab and perform in house lab quality maintenance
• Maintain inventory and supplies with necessary items and assist with the re-ordering process
• Assist with tasks such as follow-up phone calls for clinical check ins, lab results, obtaining necessary patient records, and other administrative needs (15-25% of time)
• Provide high quality customer service to each patient and ensuring a smooth flow of events throughout their appointments
• Utilize EHR to review patient appointments, charts, and document notes
• Additional Duties as assigned

Ideal Candidate Traits

• Compassionate – gets genuine joy from helping others
• Friendly – people enjoy their company
• Positive – sees glass as is half full vs. half empty
• Organized – manages time effectively and operates efficiently
• Reliable – takes responsibilities seriously and don’t like to let people down

Requirements

• High school diploma or G.E.D.
• Minimum of two years’ experience working as an MA in a comparable setting
• Experience using an EHR
• Ability to work physically in a clinic setting Monday through Friday from 8am to 5pm
• Strong interpersonal and communication skills
• Ability to work for any employer in the United States
• Reliable transportation to all of our clinic locations

Preferred Qualifications

• Ability to work physically in a clinic setting Monday through Friday from 8am to 5pm
• Ability to read and understand written materials such as patient charts, policy manuals, etc.
• Ability to collaborate with multiple departments including Providers, clinical, and operations staff
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Phlebotomy experience
• Bilingual Spanish/English

Benefits

• Comprehensive medical, dental, and vision with day-one eligibility
• Company-paid Life, Short-Term, and Long-Term Disability insurance
• 401(k) with company match and immediate vesting
• Generous PTO that increases with tenure and 11 paid company holidays
• Employee Assistance Program (EAP) and supplemental benefit options