Medical Assistant (MA) | Gen Surg | Full Time

Job Summary

Join our Primary Care team at Gritman Medical Center Downtown Clinic as a key clinical professional (MA). In this fast-paced outpatient setting, you’ll assist with patient intake, exams, lab tests, and procedures while ensuring accurate documentation in the EHR.

Responsibilities

• Prepare exam rooms and assist patients with intake and age/gender-appropriate assessments.
• Document patient intake, clinical interventions, and care outcomes in the EHR.
• Support provider documentation and may serve as medical scribe when appropriate.
• Monitor the clinical inbox and process incoming/outgoing documents, labs, phone calls, refill requests, and other correspondence.
• Perform CLIA-waived lab testing, venipuncture, capillary blood draws, and prepare specimens for lab processing.
• Conduct in-office diagnostic tests (e.g., EKGs, vision/hearing screenings) under provider supervision.
• Absorb and administer subcutaneous, intramuscular, and intradermal injections under provider supervision.
• Administer adult vaccines and participate in the Vaccines for Children (VFC) program, including IRIS record review, vaccine screening, and documentation.
• Handle medication prior authorizations with insurance companies.
• Monitor and restock medical supplies, report malfunctions or needs.
• Complete online incident reports for variances, near misses, and complaints.
• Observe safety, privacy, and patient service issues in front office/waiting areas.

Qualifications

• No formal education required; Medical Office experience preferred.
• Current Basic Life Support (BLS) certification.

Organizational Expectations

• Demonstrates the Gritman Way in behavior and service delivery.
• Maintains confidentiality, professionalism, and regulatory compliance.
• Participates in continuing education and annual skills validation.
• Contributes to continuous quality improvement and safety culture.