Medical Assistant/MA - Primary Care Clinic

This is a 1.0 FTE (80 hours per two-week pay period), benefits-eligible position located in Eagan, MN. Clinic hours are Monday–Thursday: 7:00 AM–6:00 PM and Friday: 7:00 AM–5:00 PM. No weekends.

Responsibilities

• Delivers care as delegated by the physician, authorized practitioner, or RN to assigned patient population or individual patient.
• Follows the patient’s plan of care and prioritizes work based on patient acuity, available resources, patient/family preferences, and provider schedule in collaboration with the healthcare team.
• Performs high- and low-risk technical procedures, including medication administration, assistance with CPR, procedures, and lab draws.
• Recognizes and adapts approaches based on age or cultural differences.
• Implements assigned aspects of the patient teaching plan and documents care in the medical record.
• Communicates compliance, concerns, and continuity of care to the delegating physician, authorized practitioner, or RN.
• Adheres to all relevant policies, procedures, and practice guidelines.
• Responds appropriately to emergent situations and functions as a care team assistant as needed.
• Communicates effectively with other members of the healthcare team in a clear, concise, accurate, and timely manner.
• Uses communication approaches appropriate to patient/family needs and ensures confidentiality.
• Demonstrates ability to provide care adjusting approaches to reflect the developmental level of the population served.
• Partners with patient/caregiver in care and decision-making, communicating in a respectful manner.
• Ensures a safe, secure environment and individualizes the plan of care to meet patient needs.
• Modifies clinical interventions based on the population served and provides patient education based on learning needs.
• Continuously improves work processes, environment, and overall experience to serve customers and meet business goals by:
  • Identifying opportunities for improvement in workflow.
  • Participating in meetings to support initiatives.
  • Communicating appropriately with team members.
  • Engaging in change to improve the work environment and patient experience.

Requirements

• Graduate of an accredited Medical Assistant Program or Graduate of an LPN program.
• A clinical externship is required for non-certified MA applicants with less than six (6) months of Medical Assistant experience.
• Basic Life Support certification (American Heart Assoc, Red Cross, or MTN).

Preferred Qualifications

• Ambulatory care experience.
• AAMA certification.

Benefits

• Medical, dental, and vision plans.
• Life insurance, short-term and long-term disability insurance.
• Paid time off (PTO) and Sick and Safe Time.
• Tuition reimbursement.
• Retirement plan.
• Early access to earned wages.

This position is eligible for up to a $2,000 new hire sign-on bonus.