Medical Assistant/MA - Primary Care Clinic

This is a 1.0 FTE (80 hours per two-week pay period), benefits-eligible position located in Brooklyn Park, MN. Clinic hours are Monday–Thursday: 7:00 AM–6:00 PM and Friday: 7:00 AM–5:00 PM. No weekends.

This position is eligible for up to a $2,000 new hire sign-on bonus.

About the role

As a member of the care team, the Medical Assistant supports quality patient- and family-centered care principles through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families. The Medical Assistant will gather information and documents to support the patient visit.

Responsibilities include adhering to all policies, procedures, and practice guidelines, promoting teamwork with all members of the healthcare team, maintaining complete, timely, and accurate clinical documentation for each patient, and continually looking for opportunities to improve processes and workflow.

Responsibilities

• Delivers care as delegated by the physician/authorized practitioner or RN to assigned patient population or individual patient.
• Follows the patient’s plan of care.
• Prioritizes work based on patient acuity, available resources, patient/family preferences, provider schedule, in collaboration with the physician/authorized practitioner and other healthcare team members.
• Performs high- and low-risk technical procedures defined by the clinical setting, including medication administration, assistance with CPR, assistance with procedures, and may include lab draws.
• Recognizes when different approaches may be needed based on age or cultural differences.
• Implements assigned aspects of the patient teaching plan.
• Documents care in the medical record.
• Effectively communicates compliance and concerns to delegating physician/authorized practitioner/RN.
• Takes action to assure continuity of care for all assigned patients.
• Adheres to all relevant policies, procedures, and practice guidelines.
• Responds appropriately to emergent situations.
• Functions as care team assistant as needed.
• Communicates effectively with other members of the healthcare team.
• Documents care in the medical record.
• Communicates verbal and written information in a clear, concise, accurate, and timely manner.
• Uses communication approaches appropriate to patient/family needs.
• Respects and ensures the confidentiality of all information regarding patients, staff members, or Fairview business issues. Shares information only with those who need to know.
• Demonstrates ability to provide care or service adjusting approaches to reflect the developmental level of the population served.
• Partners with patient/caregiver in care/decision making.
• Communicates in a respectful manner.
• Ensures a safe, secure environment.
• Individualizes plan of care to meet patient needs.
• Modifies clinical interventions based on population served.
• Provides patient education based on assessment of learning needs of patient/caregiver.
• Continuously improves work processes, environment, and the overall experience to serve customers and meet business goals:
  • Identifies opportunities for improvement in workflow.
  • Participates in meetings to support initiatives.
  • Communicates appropriately with team members.
  • Engages in change to improve the work environment and patient experience.

Requirements

• Graduate of an accredited Medical Assistant Program or Graduate of an LPN program.
• A clinical externship is required for non-certified MA applicants with less than six (6) months of Medical Assistant experience.
• Basic Life Support certification (American Heart Assoc, Red Cross, or MTN).

Preferred Qualifications

• Ambulatory care experience.
• AAMA certification.

Benefits

Fairview offers a generous benefit package including but not limited to:

• Medical, dental, and vision plans.
• Life insurance, short-term and long-term disability insurance.
• Paid time off (PTO) and sick and safe time.
• Tuition reimbursement.
• Retirement plans.
• Early access to earned wages.

For additional information, visit Fairview Benefits.