Medical Assistant lll Adult Medical Care

About the role

Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction. Acts as an assistant to the physician/provider by providing primary healthcare and patient care management. Collaborates work efforts with the clerical staff to optimize operations and patient flow. Interacts with outside healthcare facilities and agencies involving patient care and insurance. Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.

Responsibilities

• Provide coverage in other departments or locations as needed.
• Demonstrates excellent customer services skills and supports the model of patient and family centered care.
• Performs and is formally assigned (2) of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time:
  • Primary Care gaps in care identification, outreach, and chart preparation
  • Residency clinic role
  • High level disinfection
  • Designated new hire preceptor
  • Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador)
  • Care management (PDCMs)
  • Qualified language interpreter
  • Super User for EPIC or specific competency
  • Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling.
  • Multi-site/flexible float pool assignment

Requirements

• High School Diploma or equivalent
• Required Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience.
• Required 1 year (12 months) MA experience; or completed CH MA internship and (6) months MA experience; or completed CH MA apprenticeship program
• Preferred CRT-Basic Life Support (BLS) - AHA American Heart Association
• Preferred CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants
• Preferred LIC-License Practical Nursing (LPN) - State of Michigan upon hire

Qualifications

• Required High School Diploma or equivalent
• Required Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience.
• Required 2 years of MA experience
• Preferred CRT-Basic Life Support (BLS) - AHA American Heart Association
• Preferred CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants
• Preferred LIC-License Practical Nursing (LPN) - State of Michigan upon hire

Skills

Qualified language interpreter
Super User for EPIC or specific competency
Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling.

Benefits

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

Pay

$1,000 sign on bonus for external applicants.

Schedule

Full time
Day shift: 8 a.m. to 5 p.m., Monday to Friday