Medical Assistant - Liberty Primary Care - Full-Time

Job Responsibilities

• Provide competent technical and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs.
• Aid care providers with procedures and physical exams of patients.
• Prepare patients for examination and treatment.
• Offer care consistent with the family-centered care and medical home models.
• Offer culturally competent and responsive care to the needs of the patient and family.
• Treat families as full partners in decision-making regarding their child's care, including offering information, services, and support in a collaborative and respectful manner.
• Act as a customer advocate and strive to better meet the needs of, and support, patients and/or families.
• Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive, and conscientious manner.
• Respond quickly to parent requests and concerns.
• Provide appropriate education/information to patients and/or families.
• Work collaboratively/cooperatively with others and follow complex direction to resolve problems and achieve goals.
• Develop positive working relationships with peers/colleagues and acknowledge others' skills, experience, knowledge, creativity, and contributions.
• Share knowledge and/or provide support for team members.
• Contribute to and promote a positive and professional work environment/atmosphere.
• Manage records per department policy.
• Absorb and assist with collection of data for various forms.
• Obtain consent and release of information forms when indicated.
• Maintain patient files, records, and other information.
• Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.
• May manage specimens per protocols.
• Maintain knowledge of all routine testing processes and retrieve test results.
• Communicate normal lab results as appropriately delegated.

Job Qualifications

• High school diploma or equivalent
• Graduate of a program in Medical Assisting AND No directly related experience
• Completion of a formal medical services training program of the US armed forces
• 1 year of work experience in a related job discipline

About Us

Cincinnati Children’s, recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years, is committed to making children’s health better. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. We are a leading Disability Employer and consistently certified as a great place to work. We are also a Magnet® designated hospital for the fourth consecutive time by the American Nurses Credentialing Center (ANCC).