Medical Assistant III - Floater - Neurology Clinic

About the Role

Join our dedicated team at the UTHealth Department of Neurology as a Full-Time Medical Assistant III, supporting exceptional patient care across multiple clinic locations. This Monday–Friday, 8 a.m.–5 p.m. role is primarily based in the Texas Medical Center in Houston, TX, with travel to our clinics in Southwest, The Woodlands, Memorial City, and Sugar Land as needed. As a key member of our clinical team, you will play an essential role in delivering care that is safe, effective, patient‑centered, timely, and efficient, helping us uphold the highest standards for our patients and community.

Position Summary

Functions as a member of clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, and efficient.

Key Accountabilities

• Performs responsibilities in a manner that promotes quality patient care and customer service/satisfaction.
• Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available.
• Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic.
• Keeps patients informed of delays and progress of clinical appointments.
• As required and competency validated, performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures.
• Prepares and stocks rooms (daily/weekly) and clinic supplies in advance of clinic visit as well as cleaning rooms appropriately between patients.
• Prepares for and assists with routine and specialty procedures.
• Schedules patients for follow up appointments or referrals and performs routine clerical duties for team and staff to include photocopying, scanning and faxing.
• Performs telephone messaging and in person screening with appropriate follow up.
• Responds to emergency situations.
• Respects and maintains privacy and confidentiality per HIPAA guidelines.
• Performs other duties as assigned.

Certification & Skills

• Use and care of standard clinic equipment.
• Basic Life Support (BLS) by American Heart Association (AHA) required.
• Certified Medical Assistant (CMA) by American Association of Medical Assistants (AAMA) required or
• Registered Medical Assistant (RMA) by American Medical Technologist (AMT) required or
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing required or
• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) required.

Minimum Education

High school diploma or equivalent. Completion of an approved Medical Assistant training program OR one (1) year of experience (in addition to the three (3) years of experience required to meet the experience requirement) AND certification may be substituted for Medical Assistant training program.

Minimum Experience

Three years of experience in a healthcare setting.

Physical Requirements

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Residency Requirement

Employees must permanently reside and work in the State of Texas.