Medical Assistant II-Primary Care & Sport Med-Artistry

Overview

Location: Artistry 404 E. Washington St., Suite A, Indianapolis, IN 46204
Monday–Friday 8:00 AM – 5:00 PM
Full-Time (40 hours per week)

Requirements

• Current Medical Assistant (MA) Certification Required

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results wellness program with bi-weekly financial incentives

Responsibilities

• Aid in onboarding and precepting new team members and externs as assigned
• Support teammates with patient care workload and daily clinic tasks
• Complete prior authorizations, paperwork, and RightFax requests
• Maintain point-of-care testing logs and equipment when an MA III is not present
• Monitor and respond to pooled inboxes and patient messages
• Report clinic observations, behavioral concerns, or policy issues to management
• Participate in outreach activities as directed by leadership
• Perform additional duties to support clinic operations and patient care

What We're Looking For

• Team-oriented and dependable professionals
• Strong ability to adapt in a fast-paced healthcare environment
• Eagerness to learn and grow clinical and administrative skills
• Commitment to providing high-quality patient care
• Positive attitude and collaborative work style

Key Responsibilities

• Aid in onboarding and precepting new team members and externs as assigned
• Support teammates with patient care workload and daily clinic tasks
• Complete prior authorizations, paperwork, and RightFax requests
• Monitor and respond to pooled inboxes and patient messages
• Report clinic observations, behavioral concerns, or policy issues to management
• Participate in outreach activities as directed by leadership
• Perform additional duties to support clinic operations and patient care

Under the Supervision of the Designated Supervisor and Assigned Physician

• Performs duties associated with direct patient care and clinical direction
• Assures completeness of ordered procedures and treatments
• Affirms smooth patient flow
• Performs general lab work
• Instructs patients concerning procedures, treatments, and needs
• Ensures medical orders and referrals are carried out accurately and in a timely manner

Registration and Scheduling Activities

• Performs registration and scheduling activities per organizational and departmental procedures
• Maintains EMR files and performs general front office functions as needed
• May perform computerized physician order entry, only if directed by assigned physician

Precepting Current MA Team Members or MA Externs

• Aid in onboarding and precepting new team members and externs as assigned

Qualifications

• AHA Basic Life Support for healthcare workers certification required
• Other advanced life support certifications may be required per unit/department specialty according to patient care policies
• Knowledge of OSHA, CLIA, and ADA required
• Knowledge of ICD-10 and CPT coding required
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire
• Knowledge of standard laboratory and medical procedures
• Knowledge of insurance plans and third-party payers
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists
• Requires basic math and accurate data collection and entry skills

We Are An Equal Opportunity Employer

IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.