Medical Assistant II - Outpatient Dermatology Clinic

About the role

We are searching for a part‑time Medical Assistant II with our Outpatient Dermatology Clinic at the West Campus – someone who works well in a fast‑paced setting. In this position you will provide patient care and excellent customer service in a healthcare setting and assist in the coordination of flow and provider schedules to effectively manage patient care.

Responsibilities

• Respond to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems.
• Perform patient registration procedures per clinic process.
• Utilize the patient management system to mark the arrival of patients and open accounts.
• Change status of all non‑arrived patients daily to reflect canceled, no‑show, or rescheduled status.
• Prioritize patients to be roomed based on appointment and arrival times and other clinic procedures.
• Assist, as needed, licensed staff with the non‑financial aspects of the inpatient admission process.
• Assist with patient escorts and help with paperwork as needed.
• Assist in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope.
• Report abnormal or out‑of‑range data to RN or provider.
• Ensure that requisitions have necessary clinical, demographic, billing, and payor information.
• Monitor patient flow and fill in or assign staff as necessary to avoid bottlenecks and assure minimal patient wait time.

Qualifications

One of the following certifications is required:

• CCMA – Certified Clinical Medical Assistant (certificate from the National Health Career Association)
• CMA‑AAM – Certified Medical Assistant (American Association of Medical Assistants)
• EMT – Certified Emergency Medical Technologist (Texas Department of State and Health Services)
• EMT‑A – Certified Advanced Emergency Medical Technologist (Texas Department of State and Health Services)
• EMT‑B – Certified Emergency Medical Technologist‑Basic (Texas Department of State and Health Services)
• EMT‑I – Certified Emergency Medical Technologist‑Intermediate (Texas Department of State and Health Services)
• EMT‑P – Certified Emergency Medical Technologist‑Paramedic (Texas Department of State and Health Services)
• LIC PAR – Licensed Paramedic (Texas Department of State and Health Services)
• NCMA – National Medical Assistant Certification (National Center for Competency Testing)
• NRCMA – Nationally Registered Certified Medical Assistant (National Association of Health Professionals)
• RMA – Registered Medical Assistant (American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants)

Requirements

• 2 years of related experience required.
• All successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

About Us

Texas Children’s Hospital West Campus is Houston’s first community hospital designed, built and equipped exclusively for children in one of the city’s most rapidly growing communities, serving the area from Sugar Land to Bryan‑College Station, Texas. Located at I‑10 and Barker Cypress, the 515,007‑square‑foot hospital houses the only 24/7 pediatric emergency room in the Greater West Houston area, four operating rooms, a 16‑bed pediatric intensive care unit, 46 acute‑care beds, advanced imaging services including MRI and CT scans, a neurophysiology sleep lab, a pathology lab and a full‑scale pharmacy. To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.