Medical Assistant II

Description

Michigan Institute of Urology – West Bloomfield
Location: 6900 Orchard Lake Road, West Bloomfield, MI
Position: Medical Assistant – Full Time

About the Role

The Medical Assistant II (MA II) supports the delivery of urological services, performing a variety of administrative and clinical tasks under the direction of their assigned direct supervisor.

Responsibilities

• Greet and prepare patients.
• Measure and record vital signs.
• Record patient interview, history, and chief complaint.
• Provide patient education regarding medications, disease management, home treatments, and special diets.
• Prepare patients for examinations and perform routine screening tests.
• Absorb and assist with physician exams.
• Perform phlebotomy and collection of lab specimens.
• Perform basic lab tests, EKGs, and assist with X-ray and therapy procedures.
• Administer medications with physician authorization.
• Change dressings, apply bandages, remove sutures, and perform first aid.
• Use CPR skills when necessary.
• Prepare accurate, legal, and ethical documentation.
• Open office in the morning and close in the afternoon.
• Assist in maintaining patient logs for lab requests, CT scans, and other treatment orders.
• Maintain prescription ledger when needed.
• Ensure the back office has good flow, keeps rooms full, and assists with room turnover.
• Perform new patient thorough work-up (x-rays, vitals, new patient packet explanation).
• Add medical history on new patients and update established patients' history.
• Ensure accurate and complete room setup for physician visits.
• Ensure appropriate consent forms are completed correctly without excessive medical abbreviations.
• Scribe as assigned based on physician office flow.
• Prepare for seeing patients the following day, including confirming next-day visits.
• Complete patient medical record requests when necessary.
• Assist in the orientation and training of new personnel.
• Assist with other administrative projects and tasks as needed.
• Ensure proper handoff of responsibilities once their task is completed.
• Maintain punctuality and dependability for assigned/confirmed shifts.
• Respect and acknowledge the organization's commitment to cultural diversity.
• Consistently demonstrate good use of time and resources.
• Adhere to HR, & Corporate policies and procedures.
• Ensure accuracy and completeness of medical records for all patients.
• Comply with HIPAA regulations for patient confidentiality.

Requirements

• Completion of an accredited Medical Assistant program required.
• Open to new graduates, but an externship must be completed.
• Comfortable assisting with preparation for urological procedures.
• Strong attention to detail.
• Team-oriented.
• Ability to work in a fast-paced clinical environment.

Qualifications

• Medical Assistant Certification or Registration preferred.
• Knowledge in healthcare systems operations such as EMR, Practice Management Solutions.
• Ability to work independently and manage multiple deadlines.
• Project Management.
• Vendor relations (for those MA’s that are required to order office and clinical supplies).
• Database management.
• Strong problem-solving skills.
• Skilled in using computer programs and applications including Microsoft Office.
• Excellent verbal and written communication skills.
• Delivers exceptional patient service throughout all interactions.
• Excellent organizational skills and attention to detail.
• Complies with HIPAA regulations for patient confidentiality.

Education Requirements

• Graduate of a Medical Assistant program or equivalent experience (based on State regulation requirements).

Experience Requirements

• 6 months experience working within a physician’s office desired.
• Urology experience desired.

Physical Demands

• Carrying Weight: 1-25 lbs. Frequent (from 26% to 66%), 26-50 lbs. Occasionally (from 2% to 33%), 100+ lbs. Seldom (up to 2%).
• Pushing/Pulling: 1-25 lbs. Seldom (up to 2%), 26-50 lbs. Seldom (up to 2%).
• Lifting: Floor to Chest, 1-25 lbs. Occasional (from 2% to 33%), Floor to Chest, 26-50 lbs. Seldom (up to 2%), Floor to Waist, 1-25 lbs. Occasional (from 2% to 33%), Floor to Waist, 26-50 lbs. Seldom (up to 2%).