Medical Assistant I - Specialty Office

Role Overview

The Medical Assistant provides clinical and administrative support under the supervision of a Provider and/or licensed Nurse.

Responsibilities

• Prepare patients for exams, record vital signs, perform phlebotomy, and administer medications as directed
• Gather data for patient assessments and discharge planning
• Collect, process, and submit laboratory specimens
• Communicate patient findings to Providers and Nurses
• Document care accurately within the EPIC system
• Handle front-office tasks such as scheduling, co-payment collection, and patient tracking
• Perform department-specific clinical duties like POCT, hearing, and vision screenings
• Assist with routine office tasks: faxing, copying, filing
• Prepare and maintain examination rooms, ensuring safety and cleanliness
• Foster positive relationships with patients, families, and staff
• Adhere to safety policies and procedures
• Perform other duties as assigned

Qualifications & Requirements

• High School Diploma or equivalent required
• Completion of an approved Medical Assistant, EMT, or Paramedic program required
• Basic Life Support (BLS) certification required
• Experience in phlebotomy and medical terminology required
• Healthcare experience preferred
• Proficiency in Microsoft Office and electronic medical records (EPIC) preferred
• Medical Assistant certification preferred
• No prior experience required