Medical Assistant I or II

This position provides assistive care to patients at the RedMed Employee Clinic in the A. Ray Olpin Student Union Building on campus. The certified employee facilitates the efficient delivery of patient care, supports the professional role of the licensed staff, and provides support and assistance as directed by licensed staff in rendering basic healthcare to the patient. This position also encompasses clerical duties as a cross-functional team member and may be required to access and administer medications within their scope of practice according to State Law.

Responsibilities

• Front desk duties including answering telephones, greeting and checking in patients, scheduling appointments, procedures, and diagnostic tests.
• Skilled in using multiple computer programs and scheduling tools simultaneously.
• Assists in routine clerical functions such as filing medical information in patient records, locating and compiling department charts, obtaining medical records from other providers, and entering charges for billing purposes.
• Prepares patients for examinations and diagnostic procedures according to clinic protocols such as recording temperatures, pulse rate, respirations, blood pressure, and responses to standardized medical history questions.
• Reports all observed patient concerns and changes in condition to a licensed staff member.
• Performs Clinical Laboratory Improvement Amendments (CLIA) Waived Lab tests as identified by the department and reports results to the appropriate personnel.
• Performs phlebotomy in accordance with clinic procedures and physician orders.
• Performs autoclave maintenance and cleaning of sterile equipment after training.
• Assists in required documentation specific to worker's compensation injuries.
• Performs additional skills such as suture removal and injections (IM, Subq, and intra-dermal).
• Acts as a chaperone for healthcare providers during patient examination as requested and assists with procedures.
• Monitors and cleans assigned patient examination rooms per University of Utah Health policy, unit areas, and unit equipment, reporting outdated supplies, stock levels, and necessary equipment repairs.
• Performs occupational health services such as respirator fit tests, CAOHC hearing exams, and additional services as needed.
• Attends and completes mandatory education including infection prevention and control, safety, CPR, equipment usage, and procedures according to hospital and department policies.
• May perform other duties based on department assignment.

Requirements

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system (to be obtained within 30 days of hire).
• Verifiable completion of one (1) of the following:
  • State-approved EMT course.
  • One (1) year of Medical Assistant experience in an ambulatory care clinic or other healthcare setting.
  • Medical Assisting education program.
  • University Hospital Medical Assistant certification program.

Skills

• Ability to perform the essential functions of the job as outlined above.
• Demonstrated phlebotomy skills.
• Demonstrated human relation and effective communication skills.
• Ability to withstand the physical demand of being on your feet for long periods, moving and lifting patients, and reaching for and handling equipment.

Benefits

• Medical, dental, and wellness coverage.
• An additional 14.2% of salary employer contribution to retirement (401a).
• Paid leave and paid holidays.
• Tuition reduction for employees and family.
• Free UTA transport pass.

See details at: https://benefits.utah.edu/

Pay

$20–$24 hourly

Schedule

Full-time, Monday–Friday with hours between 7:00 AM–6:00 PM. Position is located on campus in the Student Union Building.