Medical Assistant I/II

About the role

Father Joe's Villages is seeking Medical Assistants to join our integrated Village Health Center. We provide compassionate, high-quality, and coordinated care to individuals experiencing homelessness and other medically underserved populations.

Responsibilities

• Obtain and document patient vital signs, health histories, and visit information
• Prepare patients for examinations, treatments, and clinical procedures
• Absorb and assist medical providers and behavioral health clinicians during patient visits
• Collect, label, process, and prepare laboratory specimens in accordance with established procedures
• Prepare, clean, stock, and maintain exam rooms, equipment, and clinical supplies
• Support patient flow, appointment scheduling, reminders, referrals, and follow-up activities
• Maintain accurate and timely documentation within the electronic health record (EHR)
• Support communication with patients, pharmacies, laboratories, providers, and interdisciplinary team members
• Follow infection control, safety, quality, and documentation standards
• Contribute to a patient-centered, trauma-informed, and culturally responsive care environment

Additional Responsibilities

• For Medical Assistant II: Support care coordination activities, including medication reconciliation, refill workflows, care gap identification, referrals, follow-up, and related communication
• Support medication administration, immunizations, injections, specialty services, and designated clinical programs within scope of practice
• Maintain laboratory, phlebotomy, quality assurance, maintenance, and temperature logs in accordance with established requirements
• Assist with onboarding, day-to-day training, and cross-training activities for Medical Assistant I staff
• Participate in quality improvement activities, workflow enhancements, and cross-functional clinic operations

Candidate Profile

• All Candidates: High School Diploma or GED required, Current Medical Assistant certification required, Basic Life Support (BLS) certification required, or ability to obtain BLS within the required time frame upon hire, Experience supporting medically underserved populations preferred
• Additional Profile for Medical Assistant II: Minimum of two (2) years of Medical Assistant experience in an ambulatory, outpatient, primary care, specialty care, or integrated healthcare setting required, Experience supporting care coordination activities, including medication reconciliation, refill workflows, care gap identification, referrals, follow-up, and related communication, Experience supporting specialty services, medication administration, immunizations, injections, laboratory operations, and required logs, Experience with laboratory services, specimen collection and processing, and/or phlebotomy is strongly preferred

Work Schedule

This is a full-time position based within the Village Health Center, an integrated Federally Qualified Health Center serving individuals experiencing homelessness and other medically underserved populations. Work is performed in a fast-paced clinical environment and involves collaboration with medical providers, behavioral health clinicians, laboratory staff, care teams, and support staff to deliver coordinated, patient-centered care. While the typical schedule is Monday through Friday, occasional schedule adjustments may be required to support clinic operations, patient care needs, specialty services, and organizational priorities.

Compensation & Benefits

• The anticipated starting pay ranges for the roles are below:
• Medical Assistant I: $21.00 to $23.30 per hour
• Medical Assistant II: $23.00 to $25.30 per hour
• Wages are paid out bi-weekly. Final placement including level (MA I or MA II) and starting pay rate will be determined based on the candidate's experience, qualifications, certification status, and internal equity considerations.
• Father Joe’s Villages offers a comprehensive benefits package, including medical, dental, and vision coverage, retirement plan options, paid time off, and professional development opportunities. Employees also have access to wellness programs and employee assistance resources to support work-life balance and overall well-being.

Conditions of Employment

Employment is contingent upon successful completion of applicable pre- and post-employment requirements, which may include background checks, health screenings, license or certification verification, driving record review, and other requirements relevant to the role.

Equal Employment Opportunity

Father Joe’s Villages is an equal opportunity employer dedicated to building a diverse, inclusive workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.