Medical Assistant I

About the role

The Bilingual Medical Assistant I position at Tepeyac Community Health Center is responsible for performing both clinical and administrative duties. This role is crucial in ensuring patients feel comfortable and informed throughout their visits.

Responsibilities

• Welcome assigned patients and inquire about their well-being.
• Report any complaints or observations to the provider.
• Collect medical history from Tepeyac patients.
• Perform basic laboratory tests including drawing blood.
• Assure confidentiality of patient information and medical records.
• Prepare lab requisitions for prescribed or stat lab samples.
• Label and store lab samples according to facility policy.
• Maintain environmental integrity and aesthetics.
• Stock exam rooms with medical supplies and prepare sterilization as required.
• Absorb other related duties such as answering phones and coordinating patient transportation.
• Arrange for hospital admissions, specialty care, and laboratory services.
• Explain treatment procedures to patients, prepare them for exams, and assist the provider during exams.
• Instruct patients about medication and special diets.
• Support providers and patients in scheduling appointments, authorizations, and tests.
• Update records to ensure all patients have accurate information.
• Maintain accurate patient information in eClinicalWorks (EMR).
• Review and address all jellybeans per Tepeyac’s guideline.
• May assist with patient interpretation as needed.
• Maintain quality assurance by tracking and logging designated responsibilities.

Qualifications

• High School diploma or GED required.
• Graduated from a medical assistant program.
• One year experience in community/public health care required.
• Experience in multi-group health center setting preferred.
• Oral and written fluency in English and oral fluency in Spanish required.

Skills

• Flexible and adaptable.
• Willing to jump in where needed.
• Ability to flourish in a team-oriented care model; strong team building skills.
• Excellent communication and listening skills.
• Creative and positive approach to communication and problem solving.
• Basic computer skills.
• Organized, able to multi-task, prioritize work and stay focused in a busy clinic setting.
• Able to execute work plans independently and with flexibility.
• Demonstrated ability to work effectively with individuals of diverse races, ethnicities, ages and sexual orientations in a multicultural environment; strong initiative and the passion to advocate and provide healthcare to the underserved.

Benefits

Tepeyac offers a comprehensive benefits package including medical, dental, and vision insurance, a flexible spending account, a 401k, disability insurance, eight paid holidays, four weeks of vacation, and over eight days of sick leave annually.