Medical Assistant HonorHealth Cancer Care Osborn

Responsibilities

• Escorts patients to exam rooms.
• Maintains clean, neat and well-stocked exam rooms.
• Schedules patients and refers callers to appropriate parties.
• Answers phone messages from patients promptly.
• Charts/papers are filed correctly and maintains patient information accurately.
• Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input.
• Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies.
• Works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.

Essential Functions

• Prepares treatment rooms for examination of patients.
• Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature.
• Preps the patient for exam, assists the physician/clinician on exams and any special procedures.
• May travel to off-site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others.
• Administers and records injections and TB testing under the supervision and order of the physician.
• Performs venipuncture and obtains specimens, performs CLIA waived lab tests.
• Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider.
• Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action.
• Phones pharmacy with approved medication orders/refills.
• Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling.
• Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals.
• Provides appropriate referrals to case management for employees.
• Performs other related duties as assigned.
• Performs other duties as assigned.