Medical Assistant, General Surgery, Full Time, First Shift

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world.

Responsibilities

• Patient Population (Clinical Only)
  • Engages in population-appropriate communication.
  • Has knowledge of growth and development milestones and tasks.
  • Gives clear instructions to patients/family regarding treatment.
  • Involves family/guardian in the assessment, initial treatment, and continuing care of the patient.
  • Identifies any physical limitations of the patient and deploys intervention when necessary.
  • Recognizes and responds appropriately to patients/families with behavioral health problems.
  • Interprets population-related data and plans care appropriately.
  • Identifies and responds appropriately to different needs resulting from unique psychological needs or those associated with religious/cultural norms.
  • Performs treatments, administers medication, or operates equipment safely.
  • Recognizes and responds to signs/symptoms of abuse or neglect.
• Obtain vital signs, EKGs, laboratory specimens, and other necessary information as required for proper evaluation of the patient in accordance with Medical Assistant competencies, utilizing universal precautions at all times.
• Assists the provider in documenting notes, orders, and prescriptions by setting them up in the Electronic Medical Record. All documents, prescriptions, and orders will be pended to the provider to review, edit, and sign as appropriate.
• Prepare and maintain the clinic area, including but not limited to: cleaning and stocking examination rooms, daily setup and securing of computer (laptops) equipment, and maintenance of diagnostic equipment.
• Return routine patient telephone calls such as prescription refills or pre-certification for medication as directed from the Electronic Medical Record with appropriate and timely documentation regarding actions taken.
• Coordinate ancillary services such as diagnostic testing/imaging, hospital procedures and/or admission, additional patient visits, and acquisition of pertinent medical records.
• Maintain a positive, professional, and cooperative demeanor throughout all interactions with patients, staff, physicians, and members of management.
• Maintains a safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
• Maintain patient confidence and protect operations by keeping patient care information confidential.
• Understands and adheres to the legal responsibilities and requirements of the medical assistant role.
• Seeks knowledge and understanding of quality measures and patient experience.
• Administrative Duties
  • Using computer applications.
  • Answering telephones.
  • Greeting patients.
  • Updating and filing patient medical records.
  • Coding and filling out insurance forms.
  • Scheduling appointments.
  • Arranging for hospital admissions and laboratory services.
  • Handling correspondence, billing, and bookkeeping.
• Assist in the implementation of age-appropriate care for specific patient populations, including provision of direct patient care as part of the clinical team.

Qualifications

• Minimum Required: High School Diploma or GED.
• Preferred: 7 - 11 months of equivalent experience.

Location: Cincinnati, OH, United States