Medical Assistant - General Surgery

Major Responsibilities

• Perform clinical duties such as pre-visit work, obtaining vital signs, providing medication reconciliation, and assisting providers with examinations and/or procedures.
• Clean and prepare instruments for sterilization as required.
• Ensure exam rooms are cleaned and stocked.
• Respond to the patient phone portal message on the same day using standing protocols to complete pre-visit work, close gaps in care, administrate vaccines, and complete prescription refills.
• Schedule pre-admission and diagnostic testing and place follow-up calls to patients after surgery.
• May perform daily administrative duties of the practice, including greeting/check-in/check-out, scheduling patients, answering telephones, taking messages, organizing patient charts, filing, pulling and copying patient records, collecting co-pays and patient balances, post-payment and adjustment transactions, and balancing daily journal.
• Maintain and adhere to established Core Physicians policies and procedures and federal regulations, including patient confidentiality, quality assurance, safety, environmental and infection control standards; participate in the daily huddle and work as a member of the care team to ensure proper communication between all team members.
• In some practices, the MA may perform scribing duties, accompany the provider into the patient examination room, and accurately and efficiently document the encounter; order any labs, make referrals, and order prescriptions that have been recommended by the provider.
• Monitor care team metrics to evaluate improvement metrics and outcomes.
• Provide coverage for other Core Offices as needed, based on priorities, and perform other duties as assigned.

Requirements

• High School or GED.
• For hires after 11/28/2011: CMA/RMA/CCMA certification/registration required or within 6 months of hire, or credentialed through a formal training program that includes testing of knowledge.
• BLS within 6 months of hire.