Medical Assistant, Full Time - Grand-Rapids, Michigan

About the role

Vivo Infusion is seeking a dedicated and compassionate Medical Assistant to join our team in Grand Rapids, MI. The Medical Assistant will play a crucial role within the infusion center as part of a collaborative medical team.

Responsibilities

• Welcomes patients, updates patient charts, and communicates pertinent patient data to providers and nurses.
• Supports administrative tasks such as scheduling, managing phone calls, and processing payments.
• Oversees and ensures efficient exam room turnover, collects and prepares lab specimens, and obtains prior authorizations.
• Assists providers in the exam room, manages supplies, disinfects and stocks exam rooms, and maintains confidentiality of patient records.
• Communicates schedule changes and manages incoming mail and deliveries.

Requirements

• High school graduate or equivalent.
• CPR/BLS certification required prior to start date.
• Experience working within a clinical environment.
• Experience in an administrative, patient-facing, or customer service role.
• Phlebotomy and lab processing skills are preferred.

Qualifications

• Medical Assistant Certification preferred.

Skills

• Self-motivated with the ability to work independently.
• Outstanding communication and interpersonal skills.
• Computer skills for electronic recordkeeping.
• Effective reading and interpreting of documents.

Benefits

• Medical, Dental, Vision insurance.
• HSA with employer contribution.
• 401(k) with match up to 4%.
• Paid time off (PTO): accrual 3+ weeks, PTO rollover, and donation program.
• Wellness reimbursement program.
• Employee referral bonus.
• Tuition assistance program and professional association reimbursement.
• Employee Assistance Program (EAP).
• Short and long-term disability coverage.
• Life insurance.

Pay and Schedule

• Pay range: $20-$23/hr.
• Bonus plan target: 5% annually based on performance.
• Company-wide employee ownership program.

Schedule

• Monday: 8:30am-7:00pm
• Tuesday, Wednesday, Friday: 8:30am-5:00pm