Medical Assistant - Full Time Chula Vista

Full-time position in Chula Vista, CA.

About the role

The Medical Support Specialist (MSS) performs routine medical and testing procedures under direct clinician supervision and supports other facility areas, including registration and referral management. This role ensures efficient, accurate one-on-one patient care in a fast-paced environment, delivering quality clinical care and an excellent patient experience.

Responsibilities

• Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
• Prepare patients for physical examinations, including taking vital signs and conducting required or requested ancillary testing (vaccines, injections, phlebotomy, PFTs, audiogram testing, respirator fit testing)
• Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
• Assist providers during examination and treatment
• Perform routine medical procedures as ordered by the treating clinician and triage emergent patients
• Prepare and assist clinicians with procedure set-up and injury care
• Apply bandages, dressings, and splints as ordered by the treating clinician
• Dispense medications and durable medical equipment (DME) as ordered by the treating clinician in accordance with state regulations
• Complete quality assurance activities on equipment, medical devices, and testing processes
• Maintain supplies, clean rooms and equipment, and stock exam rooms
• Maintain and operate all medical devices and equipment, including calibration and record-keeping per current policies
• Notify supervisor immediately if equipment malfunctions, supplies are needed, or the facility is not operating as expected
• Assist with patient flow and volume in partnership with center leadership
• Keep patients informed of expected wait times during visits
• Perform clerical tasks in front and back office associated with patient care and record-keeping
• Ensure accuracy in documentation
• Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line phones, and distribute employer results/paperwork
• Follow HIPAA guidelines and safety rules
• Attend center staff meetings or huddles as required
• Assist in maintaining a neat, clean, and orderly facility appearance
• Complete applicable training, including monthly clinical competency training

Requirements

• Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet state credentials)
• At least six months of medical assistant experience
• Knowledge of medical procedures and terminology
• Working knowledge of occupational medicine requirements (state-specific preferred)

Skills

• Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility
• Ability to make logical decisions and solve problems by identifying key facts, exploring alternatives, and proposing quality solutions
• Outstanding customer service skills and professionalism
• Ability to handle sensitive and confidential information (HIPAA/PHI) in compliance with federal/state laws and company policies
• Clear and professional verbal and written communication
• Teamwork focus; ability to maintain working relationships with colleagues at all levels
• Must participate in initial and ongoing training as required
• Obtain certifications required for Medical Support Specialists, including Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) and data entry into various systems/applications

Pay

Base compensation rate ranges from $23.00 to $26.11 hourly, depending on job-related factors such as experience, geographic location, and seniority.