Medical Assistant / Front Office Coordinator

Job Type Full-time Description Join our growing private psychiatry practice as a Medical Assistant / Front Office Coordinator, a dynamic hybrid role that combines direct patient support with administrative responsibilities. This position plays a vital role in ensuring a positive patient experience while providing both clinical and front office support to our providers and patients. Key Responsibilities Include: Assisting with patient intake, obtaining vital signs, and completing medication reconciliationProcessing prior authorizations and coordinating prescription-related needsScheduling appointments and managing provider calendarsAnswering and directing phone calls with professionalism and compassionSupporting daily front office operations and administrative functionsMaintaining accurate documentation and safeguarding patient confidentiality The ideal candidate is compassionate, detail-oriented, highly organized, and thrives in a fast-paced behavioral health environment. Strong communication skills, professionalism, and the ability to multitask effectively are essential. This position requires travel between our two office locations based on business needs. Reliable transportation is required. Previous experience in medical assisting, front office administration, psychiatry, behavioral health, or healthcare is preferred. Medical Assistant (MA) certification is welcomed but not required. We offer a collaborative and supportive team environment, meaningful work, and the opportunity to make a lasting impact on the lives of our patients every day. If you are passionate about patient care and enjoy a role that blends clinical and administrative responsibilities, we encourage you to apply today. Benefits Health, vision, and dentalPaid time offPaid holidays plus floating holidayHSA with employer matchDependent care FSAEmployer-paid Life and AD&D insuranceEmployer-paid short-term and long-term disabilityWellWorks wellness programEmployee assistance program401k with employer match Minimum Qualifications Excellent interpersonal and communication skills.High School diploma or equivalent.Basic knowledge of medications and medical terminology.Must have proficient computer skills. What We’re Looking For Strong communication skills with a compassionate, patient-focused approachAbility to multitask and stay organized in a fast-paced environmentA team player who thrives in a collaborative, supportive workplaceDetail-oriented and committed to high-quality workWillingness to learn, grow, and maintain required certifications/training Why Join Us? Be part of a growing practice with ongoing career growth opportunitiesSupportive, team-oriented culture where your voice and contributions matterOpportunity to expand your skills in both administrative and clinical areasMeaningful work that directly impacts patient care and outcomes Preferred Qualifications Graduate of a Medical Assistant program preferred but not required.1-3 years’ experience working medical receptionist in a psychiatric office.Knowledge of Electronic Health Records systems. Preferred Qualifications Knowledge of psychiatryKnowledge of Electronic Health Records systems Mindfully Behavioral Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship. Mindfully Behavioral Health makes hiring decisions based solely on qualifications, merit, and business needs at the time. Furthermore, the Company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. Salary Description $17/hr