Medical Assistant - Float - Full Time

About the Role

Serves as the initial contact point for patients, ensuring a seamless and high-quality experience. Combines administrative, clerical, and clinical duties to improve workflow, coordinate care, and support clinical staff.

Responsibilities

• Coordinate patient check-in/check-out, verify insurance, collect payments, schedule appointments, and handle inquiries.
• Maintain accurate electronic medical records (EMR) and logs, ensuring compliance.
• Collect and document patient data such as vital signs and health history.
• Assist providers with patient information collection and prepare exam rooms.
• Support specimen collection, administer medications/vaccinations, and aid in medical procedures.
• Perform follow-up calls post-discharge and support patient care activities.

Requirements

• Specialized Diploma or completion of Medical Assistant training.
• Strong organizational, multitasking, and problem-solving skills.
• Proficiency in EMR, word processing, and Excel.
• Excellent communication, empathy, and customer service skills.
• Knowledge of clinical workflows, medical terminology, and patient care practices.
• Basic Life Support (BLS) certification within 30 days.

Preferred Qualifications

• Associate’s Degree in Medical Assisting.
• Healthcare customer service experience.
• Certifications such as CCMA, CMA, CMAC, NCMA, NRCMA, or RMA.

Physical Demands

Ability to lift 25 lbs., perform activities like kneeling, bending, and CPR as needed.