Medical Assistant - Full Time, Float

Position Details

The Primary Care Patient Care Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The role partners with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients.

Duties and Responsibilities

• Partners with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients.
• Works under the direction of the primary care operations team.
• Provides safe, timely, effective, efficient, equitable, patient-centered care in a systematic way.

Minimum Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Must have completed all MA Competencies Certification.
• Caregivers must actively maintain MA certification.
• Caregivers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.
• BLS (Basic Life Support).

Preferred Qualifications

• One year of applicable patient care experience in an outpatient or ambulatory care setting.
• Graduate from an accredited Medical Assistant program.

Knowledge, Skills, And Abilities

• Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including: AWV questionnaire and documentation.
• Thorough Medication Reconciliation.
• Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam).
• Completion of Blood Pressure Recheck for patients with elevated initial blood pressure reading.
• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment

• Outpatient clinical setting with frequent patient interaction.
• Frequent patient interaction.
• Requires standing, walking, lifting, and using clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

• Outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
• Join a caring, collaborative team where your voice matters.
• At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
• As we grow, you'll grow with us.