Medical Assistant Float

About the role

This position is responsible for performing daily administrative and clinical duties to facilitate efficient operations in an outpatient clinic setting. This position provides support in providing safe, quality care and customer service to patients, physicians/providers and other members in the clinical care teams.

Responsibilities

• Patient Examination/Treatment
  • Escorts patients to exam rooms on a timely basis.
    • Keeps team members informed regarding delays.
  • Triage, as necessary, for radiologic studies, cast removal etc.
  • Aids physicians during the patient examination process.
  • Evaluates need for wound care, if any, and ensures adequate provision of care and patient education.
  • Assists with splint/cast applications and removals when applicable.
• Processes prescriptions per physician order.
  • Instructs/educates patients regarding medication side effects.
  • Prepares injectable medications and equipment needed.
• Captures patient history.
  • Performs screenings per provider guidelines.
  • Assists physicians/nurses/doctor's assistants with various procedures.
  • Charts patient information.
• Coordinates referrals for ongoing services/needs (e.g., therapy services, home health, surgical procedures, DME, etc.).
• Acts as a patient intermediary/liaison for resolution of patient problems.

Requirements

• Successful completion of an accredited Medical Assistant Program is a plus.
• Maintains CPR certification.
• Experience in an orthopedic healthcare setting is preferred.
• Able to multi-task and work in a fast-paced environment.
• Good verbal and written communication and writing skills.
• Possess good working knowledge of practice management and EHR software, Google products, Microsoft Office and Windows-based computer applications.
• Strong interpersonal skills, able to work well and communicate professionally with physicians, patients and staff in all levels in the organization.
• Able to develop constructive and cooperative working relationships with others and maintain them over time.

Physical Demands/Work Environment

• Position requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination.
• Requires occasional lifting associated with patient transfers (i.e., up to 35 lbs.).

Benefits

• Medical, dental, vision, life and AD&D insurance.
• Long and short term disability.
• 401k program with company match and profit sharing.
• Wellness program.
• Health savings accounts.
• Flexible savings accounts.
• ID protection plan.
• Accident, critical illness and hospital benefits.

Schedule

Full-time position.

Pay

$18-$25/hour based on education & experience.