Medical Assistant & Family Advocate

About the role

Nest Health is a healthcare startup founded in 2022 by Dr. Rebekah Gee and Rebecca Kavoussi. It provides comprehensive medical, behavioral, and social care to high-risk families in the U.S., including primary care, mental health, nutrition support, vaccinations, and more.

Responsibilities

• Provide direct patient care and support in the home setting, including vital signs, medical history updates, specimen collection, and medication administration.
• Assist providers with procedures and adhere to infection control standards.
• Complete accurate EMR documentation and collaborate with the interdisciplinary care team.
• Engage in patient registration, administrative workflows, and prior authorization approvals.
• Perform clerical tasks such as sending/receiving medical records, obtaining diagnostic reports, and managing charting processes.
• Advocate for and provide education on health and social care services to Nest families.
• Proactively contact families to ensure they are connected to necessary providers and resources.
• Participate in outreach efforts to educate potential families about Nest services.

Requirements

• Successful completion of an accredited Medical Assistant program.
• Fluency in English.
• High School Diploma or equivalent with 1-3 years of relevant experience.
• Vital Signs and phlebotomy experience for 1 year.
• EMR Systems experience for 1 year.
• Active BLS certification.
• Experience in counseling, community work, or similar roles.
• Strong communication and interpersonal skills.
• Professional appearance, presentation, and demeanor.
• Reliable transportation and willingness to comply with Nest's Motor Vehicle Safety Policy.

Qualifications

• Passport and international travel may be required.
• Ability to drive to family homes and carry portable healthcare supplies.
• Prolonged periods of sitting at a desk and working on a computer.
• Able to lift to 25 pounds occasionally.

Benefits

Nest Health offers a competitive benefits package, including:

• Healthcare coverage
• Retirement savings plan
• Flexible work schedule
• Professional development opportunities
• Work-life balance initiatives

Pay

The salary range for this position is $40,000 - $60,000 annually, commensurate with experience.

Schedule

This is a mobile job requiring frequent travel to family homes. The exact schedule will vary based on patient needs and Nest's operational demands.