Medical Assistant/EMT, Orthopedics and Sports Medicine

About the role

The Mass General Brigham Medical Group is a system-led operating entity within Mass General Brigham, focusing on delivering high-quality, low-cost, innovative community-based ambulatory care. This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers.

Responsibilities

• Takes vital signs, documents patient information, schedules appointments, and manages patient flow.
• Interviews patients to obtain medical information, measures vital signs, weight, and height, and records information in the patient's medical record.
• Explains treatment procedures, medications, diets, and physician instructions to patients, and orders and organizes educational materials to reinforce patient education.
• Performs general office duties such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collects blood, tissue, or other laboratory specimens, logs them, and prepares them for testing; performs phlebotomy if competent.
• Maintains inventory of immunizations and checks expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Improves appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

• High School Diploma or Equivalent required.
• Direct MA experience or medical field work 0-1 year preferred.
• Basic Life Support [BLS Certification] preferred.
• Certified Medical Assistant - preferred.
• National MA certification (AAMA, AMT, NHA, or NCCT) is strongly preferred.

Additional Job Details

• Scheduled Weekly Hours: 40
• Work Location: 7 Marsh Brook Drive
• Shift: Day

Pay and Benefits

We offer competitive base pay, comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth.