Medical Assistant, Ears, Nose, Throat, Full Time, Fist Shift

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world.

Responsibilities

• Engage in population-appropriate communication and have knowledge of growth and development milestones and tasks.
• Provide clear instructions to patients/family regarding treatment and involve family/guardian in assessment, initial treatment, and continuing care.
• Identify physical limitations of patients and deploy necessary interventions.
• Recognize and respond appropriately to patients/families with behavioral health problems.
• Interpret population-related data and plan care appropriately.
• Identify and respond to unique psychological needs or those associated with religious/cultural norms.
• Perform treatments, administer medication, or operate equipment safely.
• Recognize and respond to signs/symptoms of abuse or neglect.
• Obtain vital signs, EKGs, laboratory specimens, and other necessary information for patient evaluation while utilizing universal precautions.
• Assist providers in documenting notes, orders, and prescriptions in the Electronic Medical Record (EMR).
• Prepare and maintain the clinic area, including cleaning and stocking examination rooms, setting up and securing computer equipment, and maintaining diagnostic equipment.
• Return routine patient telephone calls such as prescription refills or pre-certification for medication, with appropriate and timely documentation.
• Coordinate ancillary services such as diagnostic testing/imaging, hospital procedures/admissions, additional patient visits, and acquisition of pertinent medical records.
• Maintain a positive, professional, and cooperative demeanor in all interactions with patients, staff, physicians, and management.
• Maintain a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations.
• Protect patient confidentiality and adhere to legal responsibilities and requirements of the medical assistant role.
• Seek knowledge and understanding of quality measures and patient experience.
• Perform administrative duties including using computer applications, answering telephones, greeting patients, updating and filing patient medical records, coding and filling out insurance forms, scheduling appointments, arranging hospital admissions and laboratory services, handling correspondence, billing, and bookkeeping.
• Assist in implementing age-appropriate care for specific patient populations, including direct patient care as part of the clinical team.

Qualifications

Minimum Required: High School Diploma or GED.

Preferred: 7 - 11 months of equivalent experience.

Location

Cincinnati, OH, United States