MEDICAL ASSISTANT-DRH7040

About the role

Under general supervision, this position provides support to the primary care provider and team by delivering patient care, assisting with procedures, managing patient follow-up, and maintaining efficient patient flow. The role involves interaction with internal departments, businesses, insurance companies, and billing services.

Responsibilities

• Assists in urgent and emergent medical situations and operates emergency equipment.
• Ensures patient follow-up processes, including referrals, lab work, and obtaining patient education materials.
• Manages patient flow to optimize room utilization and minimize wait times.
• Cleans, prepares, and stocks patient exam areas and workstations.
• Maintains ambulatory equipment, instruments, and supplies; assists in cleaning, sterilization, and inventory management.
• Documents patient care information in the medical record per policies and procedures.
• Obtains vital signs, identifies the reason for the visit, and prepares patients for examinations.
• Performs basic testing procedures (e.g., EKG, urine dipstick, pregnancy tests) and administers injections as ordered by the physician.
• Prepares and supports patients, assisting providers with medical procedures.
• Performs other duties as assigned.

Note: Pre-Admissions Testing MAs do not perform the italicized duties listed above.

Requirements

• General knowledge and skills to provide appropriate patient care.
• Understanding of growth and development principles across the life span.
• Knowledge of procedures for maintaining patient safety.
• Familiarity with medical terminology.
• Proficient operational knowledge of equipment and infection control.
• Demonstrated professionalism, courtesy, and non-judgmental behavior.
• Effective interpersonal, oral, and written communication skills.
• Ability to recognize medical emergencies and provide care under stressful conditions.
• Ability to assess and interpret patient data to address age-specific needs.
• Ability to work independently and collaboratively in a team environment.
• Strong multitasking, prioritization, and organizational skills.
• Ability to respond to patient needs with empathy and compassion.

Qualifications

• High School Diploma or GED equivalent.
• 1 year of experience as a Medical Assistant.
• Certified or Registered Medical Assistant through a nationally recognized association (required within 60 days of hire, except for those hired before 12/31/19).
• BLS Certification.